Michelle Vandervalk-Armstrong
Executive Retail Manager
Mallorytown Landing,ON
Summary
Dedicated Education Assistant at CDSBEO, adept in providing individualized educational support and fostering a safe learning environment. Excelled in classroom management and student engagement, enhancing academic performance through innovative instruction techniques. Skilled in conflict resolution and tutoring, demonstrating a calm demeanor and creativity in addressing student needs.
Retail management professional prepared to drive store success through effective leadership. Recognized for fostering collaborative team environments and achieving operational goals. Known for reliability and adaptability, ensuring seamless alignment with business needs. Expertise in inventory management and customer service excellence.
Overview
36
36
years of professional experience
Work History
Student Monitor
UCDSB
Lansdowne, ON
09.2025 - Current
- Supervised student conduct to maintain a safe and respectful environment.
- Assisted in conflict resolution among students, promoting effective communication and understanding.
- Monitored attendance and participation, ensuring compliance with school policies.
- Collaborated with teachers to support students' academic and behavioral needs.
- Occasional Education Assistant
Education Assistant
CDSBEO
Brockville, ON
01.2022 - 03.2024
- Provided individualized support for students, addressing their unique academic needs and helping them reach their full potential.
- Monitored student classroom and outdoors activities to promote student safety.
- Took part in professional development workshops to boost skills.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Facilitated small group instruction within an inclusive classroom setting, ensuring each learner received personalized attention and support as needed.
- Supported teachers in maintaining a safe learning environment by monitoring student behavior during class transitions and extracurricular activities.
- Engaged students in learning through effective classroom management techniques that promoted active participation and collaboration.
- Supervised students in common areas such as cafeteria, library, and playground.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
Retail Sales Manager
Markio Designs
Toronto, ON
09.1990 - 09.2019
- Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
- Boosted sales performance by implementing effective visual merchandising and store layouts.
- Trained new sales associates on company policies, selling techniques, and customer service best practices to maximize their potential.
- Maintained company's visual merchandise standards through general housekeeping and planograms.
Education
High School Diploma -
Thousand Islands SS
Brockville, ON01-1986
Skills
- Classroom support
- Creativity and innovation
- Educational support
- Group and individual instruction
- Calm and patient demeanor
- Conflict resolution techniques
- Tutoring students
- One-on-one and small group instruction
- Educational assistance
- Teacher assistance
Accomplishments
- Named "Manager of the Year" in 2005, 2010,2012
- Created a company-wide, comprehensive training program for all sales team members.
- Supervised team of 12 staff members.
- Achieved sales projections year over year with 20% growth annually.
- Mentored and trained all staff and new hires.
Languages
English
Native or Bilingual
French
Elementary
Timeline
Student Monitor
UCDSB
09.2025 - Current
Education Assistant
CDSBEO
01.2022 - 03.2024
Retail Sales Manager
Markio Designs
09.1990 - 09.2019
High School Diploma -
Thousand Islands SS