Michelle Tupas
Oxnard
Summary
Enthusiastic Housekeeping Supervisor offering many years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of guest needs. Greets and assists guests with questions or problems to resolve situations to promote guest satisfaction while maintaining service within policy guidelines.
Seasoned Housekeeping Supervisor with comprehensive knowledge in managing housekeeping tasks and teams. Strengths include high standards of cleanliness, staff training, efficient delegation, and inventory control. Notable for maintaining superior guest satisfaction levels through attention to detail and positive communication skills. Previous roles demonstrate impactful leadership abilities in fostering team collaboration and enhancing operational efficiency.
Overview
1
1
year of professional experience
1995
1995
years of post-secondary education
Work History
Housekeeping Supervisor
Nexcom
Oxnard
04.2025 - Current
- Supervised daily cleaning operations to ensure high standards of cleanliness.
- Trained and mentored housekeeping staff on proper cleaning techniques.
- Developed and implemented cleaning schedules for efficient workflow.
- Supervised and supported housekeeping personnel to maximize quality of service and performance.
- Supervised and trained staff in housekeeping operations, ensuring adherence to standards of cleanliness.
- Coordinated with other departments to support overall hotel operations effectively.
- Conducted regular inspections of all guest rooms, hallways, lobbies, restrooms, elevators, stairwells, laundry facilities and other common areas.
Education
Infant Jesus Montessori Center
Calamba, Philippines Skills
- Cleaning procedures
- Staff training
- Performance evaluation
- Training and mentoring
- Task assignment
- Staff training and development
- Quality assurance controls
Languages
English
Native/ Bilingual
Timeline
Housekeeping Supervisor
Nexcom
04.2025 - Current
Infant Jesus Montessori Center