Michelle Swann
Palmdale
Summary
Accomplished professional with management experience in administrative roles. Demonstrated strengths include strategic planning, process improvement, and staff development. Previous work has resulted in streamlined operations, enhanced productivity, and improved team performance. Committed to fostering efficient, collaborative environments that propel business success.
Overview
7
7
years of professional experience
Work History
Senior Allied Recruiter
Host Healthcare
08.2024 - Current
- Implement recruiting strategies to identify highly qualified candidates for active job openings
- Screen resumes, cover letters, and application materials for qualifications and experience
- Conduct phone interviews to assess a candidate's fit
- Check references to verify a candidate's work history, skills, and experience
- Coordinate and schedule interviews with hiring managers or members of the allied management team
- Negotiate job offers and terms of employment with selected candidates
- Managed candidate databases using applicant tracking systems for efficient processing.
- Explained job duties, compensation and benefits to potential candidates.
- Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.
- Assisted in resolving credentialing issues through effective problem-solving techniques.
- Coordinated with internal departments such as medical staff services or risk management to resolve any issues identified during the verification process.
Business Development Manager
Anheuser-Busch
01.2021 - 08.2024
- Built relationships with customers and the community to establish long-term business growth.
- Delivered compelling sales presentations to prospective clients, highlighting the unique value proposition of our products and services.
- Delivered recommendations to long-term accounts to promote brand awareness to key audiences.
- Taught consultative selling techniques to new and existing staff members to build expertise.
- Launched new product lines by conducting extensive competitor analysis and identifying gaps in the existing market offerings.
- Generated new business with marketing initiatives and strategic plans.
- Resolved problems with high-profile customers to maintain relationships and increase customer base.
- Analyzed market trends to identify growth opportunities and competitive advantages.
- Managed client relationships to ensure satisfaction and foster long-term engagements.
- Coordinated market research efforts to inform strategic decision-making processes.
Sales Representative
Anheuser-Busch
10.2018 - 12.2020
- Developed and maintained a comprehensive understanding of products, services, and competitors to enhance sales presentations.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Boosted internal collaboration within the sales team by sharing best practices and offering mentorship when needed.
- Utilized CRM software to manage customer accounts and track performance metrics.
- Leveraged data-driven insights from market research to inform decision-making during client presentations.
- Engaged in friendly conversation with customers to better uncover individual needs.
Education
Master's - Business Administration
Purdue University
Bachelor of Science - Kinesiology
California State University of Northridge
Skills
- Recruiting strategies
- Candidate screening
- Contract negotiation
- HR software management
- Team collaboration
- Problem solving
- Time management
- Calendar management
- Office management
- Organizational leadership
Timeline
Senior Allied Recruiter
Host Healthcare
08.2024 - Current
Business Development Manager
Anheuser-Busch
01.2021 - 08.2024
Sales Representative
Anheuser-Busch
10.2018 - 12.2020
Master's - Business Administration
Purdue University
Bachelor of Science - Kinesiology
California State University of Northridge