Michelle Struzhaman
North Hollywood
Summary
Driven property management professional skilled in managing tenant relations and enhancing resident communication. Proven success in conducting property inspections, processing lease agreements, and coordinating marketing efforts for vacant units. Strong organizational and problem-solving skills contribute to efficient operations and increased tenant satisfaction.
Overview
10
10
years of professional experience
Work History
Property Manager
MCOO Properties
North Hollywood
04.2025 - Current
- Spearheaded marketing initiatives for vacant units through online platforms and local outreach to attract prospective tenants.
- Met with prospective tenants to show property and assess applications or sign leases.
- Executed lease agreements and maintained precise tenant documentation for compliance and record-keeping.
- Cultivated tenant relations to foster community engagement and enhance resident satisfaction.
- Facilitated move-in and move-out procedures for residents efficiently.
- Conducted regular property inspections to ensure compliance with regulations and identified deficiencies.
- Ensured that all rent payments were collected on time by following up with delinquent tenants.
Co-Owner
Bleu Auto Spa
Los Angeles
11.2024 - 05.2026
- Led meetings, developed growth strategies, and expanded clientele.
- Streamlined budget and account management to enhance overall productivity.
- Organized business operations, delivered customer service, and managed budgeting, payroll, and expense tracking.
Assistant Manager Intern
Hollywood Boxing Gym
Los Angeles
01.2025 - 05.2025
- Facilitated new member sign-ups, communicated details about memberships and services, and created welcoming atmosphere to improve member satisfaction.
- Cultivated strong customer service and organizational skills through proactive client engagement and effective problem resolution.
- Supported daily operations of busy fitness facility, managing front desk, member services, and administrative tasks to enhance member experience.
Property Management Intern
PK TRUST
Los Angeles
12.2022 - 12.2024
- Assisted property manager with daily operations, including apartment showings, tenant communications, and property inspections, contributing to efficient property management.
- Utilized AppFolio for rent collection, maintenance requests, and lease management, enhancing workflow and tenant satisfaction.
- Acquired skills in residential property management, fair housing practices, and tenant retention strategies, laying foundation for future property management roles.
Business Owner
GarageBin LLC
Los Angeles
01.2022 - 11.2024
- Oversaw daily operations, including sales, client relations, and financial management.
- Negotiated deals and implemented strategic sales initiatives.
- Managed company finances and coordinated meetings to align goals and improve customer satisfaction.
Case Manager
Sterin Law
Los Angeles
08.2020 - 12.2021
- Acted as primary liaison for clients, insurance companies, and providers to facilitate communication and case progression.
- Managed automobile accident cases from intake through settlement, ensuring timely resolutions for clients.
- Maintained accurate documentation and case files while collaborating with attorneys to enhance case outcomes.
Poll Worker
California Secretary of State
Los Angeles County
11.2016 - 11.2020
- Guided voters and maintained accurate records, supporting election integrity.
- Collaborated with team to manage voter flow and ensure regulatory compliance.
- Set up and broke down polling stations to ensure operational readiness.
Camp Counselor
Camp Gesher
Los Angeles
12.2017 - 12.2019
- Supervised and engaged children at sleepaway camp, organized daily activities to promote learning and recreation, and ensured a safe environment.
- Supervised campers during daily activities and ensured safety protocols were followed.
- Organized and led outdoor activities, such as hiking, swimming, and sports events.
- Facilitated team-building exercises to promote cooperation and communication among campers.
- Managed conflicts and provided emotional support, fostering teamwork and inclusion among campers.
Education
Associate's degree - Communication
Los Angeles Valley College
North Hollywood, CABachelor of Business Administration and Management - High Honors
California State University
NorthridgeSkills
- AppFolio (property management software)
- Customer Relationship Management (CRM)
- Client Relations
- Business Relationship Management
- Accounting
- Sales
- Problem Management
- Data Privacy
- Database management
- Collaborative Leadership
- Company Setup
- Problem Solving
- Organization Skills
- Time Management
- CRM management
- Certified Case Manager
- Camp Management
Languages
English
Native/ Bilingual
Russian
Native/ Bilingual
Accomplishments
- High Honors at California State University of Northridge
Timeline
Property Manager
MCOO Properties
04.2025 - Current
Assistant Manager Intern
Hollywood Boxing Gym
01.2025 - 05.2025
Co-Owner
Bleu Auto Spa
11.2024 - 05.2026
Property Management Intern
PK TRUST
12.2022 - 12.2024
Business Owner
GarageBin LLC
01.2022 - 11.2024
Case Manager
Sterin Law
08.2020 - 12.2021
Camp Counselor
Camp Gesher
12.2017 - 12.2019
Poll Worker
California Secretary of State
11.2016 - 11.2020
Associate's degree - Communication
Los Angeles Valley College
Bachelor of Business Administration and Management - High Honors
California State University