MICHELLE ST. AMAND
Murrieta Ca
Summary
Caring and dedicated social worker with a Master of Social Work (MSW, PPSC, CWA) degree from the University of Southern California, specializing in school social work. Experienced in providing support to children and families through compassionate, client-centered care. Proven ability to manage complex caseloads, collaborate with interdisciplinary teams, and promote academic and emotional success in school-based settings.
Overview
16
16
years of professional experience
Work History
Crisis Counselor
Crisis Text Line
06.2025 - Current
- Provide real-time emotional support and de-escalation for individuals in crisis.
- Apply active listening and reflective techniques to assess risk and promote safety.
- Collaborate with supervisors and crisis teams to escalate high-risk cases appropriately.
- Maintain confidentiality and uphold ethical standards in digital counseling practice.
Personal Care and Mentorship
Self-Employed
01.2020 - Current
- Delivered hospice and respite care, including feeding, bathing, and emotional support.
- Provided educational mentorship and tutoring, helping clients plan and achieve academic goals.
Social Work Intern
Lake Elsinore Unified School District (LEUSD)
07.2024 - 06.2025
- Provided individual and group counseling for students with mild to moderate mental health needs.
- Conducted biopsychosocial assessments and implemented strength-based interventions.
- Collaborated with teachers, school counselors, and families to support student well-being and academic success.
- Delivered psychoeducation and social-emotional learning (SEL) support in classrooms.
- Maintained case notes and documentation in alignment with district and legal standards.
Executive Administrative Assistant / Office Manager
Superior Turbine Solutions
01.2009 - 01.2020
- Managed scheduling, vendor relationships, and accounting functions.
- Coordinated logistics for executive-level operations and meetings.
Education
MSW - PPSC, CWA
University of Southern California
California, USA01.2025
Bachelor of Arts - Sociology
California State University, San Marcos
California, USA01.2023
Associate Degree - Sociology
Palomar College
01.2021
Skills
- Clinical documentation & assessments
- Individual and group counseling
- Strong interpersonal communication
- Organized and analytical
- Trauma-informed care
- Cultural competence
- Collaboration and advocacy
- Crisis intervention
- Rapport building
- Group counseling
Accomplishments
- Phi Theta Kappa Honor Society - Palomar
- Tau Sigma National Honor Society - CSUSM
- Phi Alpha Honors Society - USC
- Dean's List (2022, 2023)
- Summa Cum Laude (4.0) - CSUSM
- Graduated with 4.0 GPA from USC MSW program
Timeline
Crisis Counselor
Crisis Text Line
06.2025 - Current
Social Work Intern
Lake Elsinore Unified School District (LEUSD)
07.2024 - 06.2025
Personal Care and Mentorship
Self-Employed
01.2020 - Current
Executive Administrative Assistant / Office Manager
Superior Turbine Solutions
01.2009 - 01.2020
MSW - PPSC, CWA
University of Southern California
Bachelor of Arts - Sociology
California State University, San Marcos
Associate Degree - Sociology
Palomar College
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