Michelle Skolik
Cold Lake,AB
Summary
Resourceful and diligent professional with hands-on experience in customer service, event coordination, and organizational tasks. Recognized for being adaptable, quick to learn new skills, and passionate about creating positive customer experiences. Fluent in English and German, with strong communication abilities that help foster team collaboration and customer satisfaction. Eager to bring a high level of enthusiasm, reliability, and a positive attitude to a dynamic team.
Overview
4
4
years of professional experience
1
1
Certification
Work History
General Staff Member
City of Cold Lake
06.2025 - Current
- Assisted in daily operations to ensure efficient workflow and customer satisfaction.
- Maintained cleanliness and organization of work areas to comply with health standards.
- Collaborated with team members to streamline processes and improve service delivery.
- Handled inventory management, including restocking and tracking supplies effectively.
- Implemented safety protocols to enhance workplace safety and reduce incidents.
- Demonstrated a strong work ethic by maintaining consistent punctuality and attendance over an extended period of time.
- Contributed to the company's growth by actively providing suggestions and ideas during brainstorming sessions, leading to successful business strategies and initiatives.
Ground Staff Member
Cold Lake Golf & Winter Club
07.2025 - 08.2025
- Operated golf course maintenance equipment to ensure optimal playing conditions.
- Assisted with event setup and breakdown, maintaining high standards of service and organization.
- Provided exceptional customer service, addressing member inquiries and resolving issues promptly.
- Conducted routine inspections of facilities and grounds, identifying areas for improvement and maintenance needs.
- Trained new staff on operational procedures and safety protocols to ensure compliance and performance.
- Promoted a positive work environment through effective teamwork and open communication among colleagues.
- Supported inventory management by tracking supplies and equipment usage for effective replenishment strategies.
Organizer & Set-up Crew
Mudfest Festival
04.2022 - 07.2024
- Coordinated logistics for event setup and breakdown to ensure smooth operational flow.
- Completed tasks with a focus on quality, finishing assignments faster than expected while maintaining high standards.
- Assisted in the timely and efficient setup of festival areas, ensuring all logistics were properly executed.
- Demonstrated exceptional organization skills by preparing spaces ahead of schedule, allowing for smooth event transitions.
- Maintained clear communication channels between all parties involved in the event planning process, ensuring timely updates and issue resolution.
- Provided Aid in problem-solving during setup, quickly addressing any last-minute challenges that arose.
Waitress & Host
Luna Flora
03.2022 - 09.2023
- Provided exceptional customer service in fast-paced dining environment.
- Processed orders accurately using point-of-sale system to enhance efficiency.
- Collaborated with kitchen staff to ensure timely food delivery and presentation.
- Trained new staff on menu items and service standards to maintain quality.
- Resolved customer complaints promptly to ensure satisfaction and repeat business.
- Maintained the cleanliness of the dining area, adhering to health and safety regulations.
- Developed rapport with regular customers, enhancing overall dining experience.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Education
High School Diploma -
Cold Lake High School
Cold Lake, AB06-2024
Skills
- Problem-solving abilities
- Problem-solving
- Attention to detail
- Time management
- Flexible and adaptable
- Multitasking
- Problem-solving abilities
Languages
English
Native or Bilingual
German
Native or Bilingual
Italian
Professional Working
Certification
- Licensed Pro-serve - 05/2025
Interests
- Enjoy participating in working out for overall physical and mental well-being
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Mindfulness Practices
- Enjoy hobbies that combine physical activity with outdoor exploration
- Pilates
- Yoga
- Enjoy helping others and giving back to the community
Extracurricular activities
I am an active member of the UNO Club at Macewan University, where I engage with peers through organized social and competitive activities that foster teamwork and community involvement. In high school, I played rugby, which helped me develop strong teamwork, discipline, and resilience in the fast-paced, competitive environment. I also participated in volunteer work throughout high school, contributing my time to support community initiatives and gaining valuable experience in responsibility, communication, and service.
Timeline
Ground Staff Member
Cold Lake Golf & Winter Club
07.2025 - 08.2025
General Staff Member
City of Cold Lake
06.2025 - Current
Organizer & Set-up Crew
Mudfest Festival
04.2022 - 07.2024
Waitress & Host
Luna Flora
03.2022 - 09.2023
High School Diploma -
Cold Lake High School