Michelle Seeger
Windsor,ON
Summary
Versitile, quick to learn, organized and highly analytical professional. Highly Observant and Skilled at identifying and resolving diverse concerns. Ability to take on multiple projects simultaneously.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Community Living Windsor
01.2024 - Current
- Maintain financial files daily
- Appointment scheduling
- Training of new staff
- Medications Administration
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Hazard identification and mitigation, Incident and near miss reporting, daily inspections and checklists.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
Digital Marketing Specialist
Southwestern Digital Media
01.2021 - Current
- Social Media Account Creation and Management, Social Media Content Creation, Social Media ad posting Creation of digital marketing strategies Building sales funnels and landing pages Search Engine Optimization, Keyword research Content Creation Campaign Management Website Creation Data entry, record keeping, invoicing and other administrative duties.
Marketing Graphic Designer
Vectorized Graphic Design
01.2018 - 01.2024
- Skillfully uses Adobe Suite programs to create content such as social media content, motion graphics, logo creation, business cards, letterheads, album covers, personalized cards and invitations, flyer's, ads, photo and video editing as well as website content Developed graphics, logos and layouts for product illustrations, company logos, and websites Created visual concepts using computer software to communicate ideas that inspire, inform, or captivate consumers Managed multiple projects simultaneously while meeting tight deadlines Collaborated with clients and stakeholders to ensure satisfaction of design deliverables Designed print materials such as brochures, flyers and posters for marketing campaigns Edited photographs for use in digital media platforms including web banners and social media posts Produced promotional displays, packaging and marketing collateral for retail environments Generated website designs that are visually appealing yet user-friendly across multiple browsers and devices.
Mortgage Agent
Pineapple Mortgages
06.2021 - 11.2023
- Provided thorough explanations of various mortgage products to clients, assisting them in selecting the best option for their needs.
- Maintained a high level of professionalism in all interactions, fostering trust and building long-term client relationships.
- Negotiated favorable mortgage terms with lenders, resulting in lower interest rates and fees for clients.
- Assisted clients throughout the entire mortgage process, from initial consultation to closing day support.
- Analyzed loan candidate credit history to anticipate approval odds.
Digital Marketing Specialist
PROACT Sales Management
01.2020 - 01.2021
- Understood the company, brand and strategic objectives Assessed the current state of PROACT's Digital Marketing Efforts Analyzed how the current efforts are aligned/misaligned/absent with the strategic objectives Developed a Digital Market Plan for PROACT with consideration of PROACTS target markets/demographics: Website, Social Platforms (LinkedIn, Facebook, Twitter), Digital Outreach with Inbound/Outbound strategies, SEO Optimization, Digital and CRM Workflows/Integrations, Roll-up into a wholistic omni-channel approach Executed the plan to Digitally Optimize PROACT supporting the branding and market objectives.
Wellness Centre Administrator
Juenesse Health and Wellness Center
01.2013 - 01.2016
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations
- Daily inspection and check lists, Incident Reporting, hazard identification.
- Maintained personnel records and updated internal databases to support document management
- Followed all safety standards and hygiene practices Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending
- Collected, validated, and distributed information to employees
- Provided exceptional customer service Maintained accurate documentation of company policies and procedures for easy reference by all employees
- AP,AR, financial records
Level II Dental Assistant
Hikam Dental Center
01.2012 - 06.2013
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices
- Maintained a clean and sterile work environment to prevent cross-contamination and infection
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
Level II Dental Assistant
Southwestern Oral And Maxillofacial Surgical Centers
01.2010 - 01.2012
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices
- Efficiently ran the central sterilization room Maintained a clean and sterile work environment to prevent cross-contamination and infection
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations
- Documented patient dental health information, medical history, and vital signs for future reference
- Explained treatment procedures and instructed patients on home care guidelines
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
Education
Occupational Health And Safety -
Anderson College
02.2024
Business And Digital Marketing Specialist -
Trios College
01.2021
Graphic Design -
Windsor Career College
01.2018
Level II Dental Assistant -
Everest College
01.2010
Skills
- Analytical
- Problem-Solving
- Decision-Making
- Technological
- Documentation
- Excellent Communication
- Critical Thinking
- Cultural intelligence
- Observation
- Verbal and written communication skills
- Ethics
- Microsoft office suite
- Adobe Suite
- Accounting and payroll
- Social Media
- Data entry
- CRM
- Safety regulations and principles
- ISO 18001, 45001
- OSHA proficiency
- WSIB
- Regulatory compliance
- Policy development
- Control improvement
- Human resource development/ Training and coordination
- Team building
- Loss prevention
- Industrial hygiene
- Job hazard analysis
- First aid and safety
- Hazard identification
- Incident Reporting and near misses
- Accident investigation
- Audit and safety analysis
- Fire and Life safety
- Electrical safety
- Ergonomics
- Fall protection
- Root Cause Analysis
- Hazard mitigation
- Waste management
- PPE Usage
Languages
English
Native or Bilingual
Certification
- CPR, AED Level C, standard first aid
- Emergency and risk management
- Working together, humans right code accessibilty for persons with disabilities.(ontario human rights commission)
- CPI Certificatation
- G driver license
- Respirator fit tested
Timeline
Direct Support Professional
Community Living Windsor
01.2024 - Current
Mortgage Agent
Pineapple Mortgages
06.2021 - 11.2023
Digital Marketing Specialist
Southwestern Digital Media
01.2021 - Current
Digital Marketing Specialist
PROACT Sales Management
01.2020 - 01.2021
Marketing Graphic Designer
Vectorized Graphic Design
01.2018 - 01.2024
Wellness Centre Administrator
Juenesse Health and Wellness Center
01.2013 - 01.2016
Level II Dental Assistant
Hikam Dental Center
01.2012 - 06.2013
Level II Dental Assistant
Southwestern Oral And Maxillofacial Surgical Centers
01.2010 - 01.2012
Occupational Health And Safety -
Anderson College
Business And Digital Marketing Specialist -
Trios College
Graphic Design -
Windsor Career College
Level II Dental Assistant -
Everest College
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