Summary
Work History
Education
Skills
Languages
Timeline
Generic

Michelle Schellenberger

Warburg,AB

Summary

Dynamic small business owner with a proven track record at M & P Contracting, excelling in customer relations and project management. Cultivated strong client relationships, driving repeat business and referrals. Expertly negotiated contracts, reducing costs while enhancing service quality, and led a high-performing team to achieve operational excellence.

Work History

Owner

M & P Contracting
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Trained and motivated employees to perform daily business functions.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Interacted well with customers to build connections and nurture relationships.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Assisted in recruiting, hiring and training of team members.

Education

Grade 12 - G . E. D

Red Deer College
Red Deer, AB
05.2001

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Client service
  • Project management
  • Operations management

Languages

English
Native or Bilingual

Timeline

Owner

M & P Contracting

Grade 12 - G . E. D

Red Deer College
Michelle Schellenberger