Michelle Scheidegger

· Improved sourcing techniques to identify passive candidates for hard-to-fill roles.

· Enhanced recruitment efficiency with data-driven strategies and streamlined workflows.

· Managed a high-performing team, setting goals and fostering professional development.

· Increased quality of hires by refining job descriptions and establishing performance metrics

· Fostered a supportive work environment, setting team priorities and promoting growth and development.

· Collaborated proactively with business units to ensure accurate and concise service delivery.

· Created and implemented a National Student program, increasing participation by 60%.

· Coordinated large-scale national recruitment activities.

· Led process improvements for a new onboarding program.

· Advised senior management on Employment Equity gaps.

· Created a National Indigenous Youth Work Experience program.

· Guided hiring managers on complex staffing cases and plans.

· Implemented strategies to increase employee satisfaction and retention.

· Enhanced employer brand through targeted recruitment campaigns.

· Improved candidate experience with clear communication and timely feedback.

· Provided ongoing training for recruitment team in screening and interviewing.

· Launched updated employee referral program to increase quality hires.

· Built strong relationships with hiring managers to match talent with their needs.

· Oversaw National Student program to create a talent pool for future hiring.

· Enhanced diversity with targeted campaigns for underrepresented groups.

· Mentored HR Students in areas of talent acquisition, program management and relationship-building.

• Advocated for volunteers; identifying opportunities for promoting meaningful volunteer work, building a culture of volunteerism
• Planned, delivered and implemented a revitalized volunteer program
• Coordinated recognition events for volunteers and staff
• Educated staff on their responsibilities as supervisors of volunteers
• Lead full cycle talent management for staff and volunteers
• Implement new volunteer database management system
• Speaker's Bureau Manager, assigning and directing logistical details pertaining to all speaking engagement requests
• Lead contact for group benefits administration, executed transition to new provider
• Developed strategic plan, ensuring alignment with Board of Directors' goals

• Experience in the use of protocol, and adherence to executive communications guidelines
• Addressed constituent inquiries, facilitate discussions, ensuring concerns are addressed by the appropriate city department employees
• Experience in the development and preparation of talking points and media inquiries for the Councillor
• Provided weekly Council meeting support and FCM conference support
• Managed the Councillor's calendar, preparing briefing materials
• Coordinated the community outreach events with strong development principles on behalf of the Councillor
• Managed the Municipal City Office budget for Ward 11 and provide finance reports as requested
• Created and build relationships with community stakeholders as well as professional associations
• Facilitated community engagement by hosting events, creating awareness and encouraging citizens to interact with their community
• Oversaw direct reports, supporting continuous learning to foster talent development

• Manage administration for employees, including receptionist and office support staff
• Manage, coach and guide employees, oversee employee scheduling, and direct payroll operations and staff
• Implemented a new employee time and attendance system, overseeing outputs and providing transitional guidance
• Provide progressive discipline, participate in performance reviews, and made recommendations to increase employee performance
• Successfully address grievances and provide arbitration
• Developed pay equity reports within Quebec legislation in a bilingual work environment
• Negotiated rates with group benefit providers, and lead change process providing cost savings for staff
• Manage pension plan and employee group benefits, overseeing enrollments and maintaining files
• Address harassment and theft complaints utilizing employee relations skills and collaborating with investigation personnel
• Established a fully functional HR department, implemented policies and procedures
• Implemented a new on-boarding program for Food & Beverage employees
• Nominated for the Excelor Award by the Gatineau Chamber of Commerce for the best HR Department in 2009
• Negotiated 3 collective agreements to increase clarification of interpretation, roles and responsibilities, ensuring 100% staff comprehension of company standards and job expectation
• Successfully reduced CSST rates by creating a comprehensive 'return to work' program

• Successfully handled recruiting for all departments
• Effectively managed all WSIB Claims
• Produced monthly reports for the Corporate Office
• Supported the Director of Human Resources on Human Resources projects and initiatives

• Manager Representative for JHSC
• Executed effective recruiting as Six Sigma project leader
• Conducted employee investigations and coordinated all corrective action and performance reviews for over 450 employees
• Planned and facilitated new training strategies to minimize steps needed in daily work, thereby maximizing performance and workflow
• Participated in continuous learning, incorporating human resource concepts to improve management including health and safety training, orientation training and anti-harassment training