Michelle Sayo
Mississauga,Canada
Summary
Enthusiastic and dependable student with hands-on experience in fast-paced customer service environments. Known for strong organizational skills, teamwork, and a positive attitude. Seeking a role where I can contribute energy, professionalism, and a great guest experience. Skilled professional motivated to enhance customer loyalty with exceptional service. Maintains well-stocked, organized stations ready for any need. Exceeds customer expectations by providing friendly, prompt and attentive service tailored to customer's preferences.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Host / Busser
The Lemon Tree
St. Catharines, Canada
09.2024 - 05.2025
- Greeted guests, managed waitlists, and supported floor staff
- Ensured clean and well-organized tables between seatings
- Delivered fast and friendly service in a high-volume setting
Seasonal Associate
Winners
Thorold, Canada
10.2024 - 01.2025
- Assisted with merchandising, stocking, and cashier duties
- Provided excellent customer service during busy holiday periods
Host / Bartender
Swiss Chalet
Mississauga, Canada
02.2023 - 09.2024
- Greeted and seated guests, took drink orders, and served beverages
- Created a welcoming atmosphere and managed front desk operations
Expo
Scaddabush
Mississauga, Canada
05.2024 - 08.2024
- Coordinated plating and food delivery from kitchen to guests
- Maintained speed and accuracy under pressure
Crew Member
McDonald’s
Mississauga, Canada
01.2022 - 10.2022
- Prepared orders, handled POS, and maintained cleanliness
- Delivered efficient service in a fast-paced team environment
Education
B.Sc. - Health Sciences
Brock University
St. Catharines, ON06.2027
High School Diploma -
Iona Catholic Secondary School
Mississauga, ON06.2023
Skills
- Effective communication
- Customer service excellence
- Positive mindset
- Professional conduct
- Collaborative teamwork
- Multitasking ability
- Critical analysis
- Rapid problem-solving
Certification
Smart Serve Ontario, Certified, 08/01/23
References
Kate, Crew Member, Swiss Chalet, 647-549-4909
Volunteer Experience
- Children’s Liturgy Leader, St. Christopher Parish, Mississauga, ON, 12/01/18, 02/29/20
- Youth Assistant, Boys and Girls Club / Volleyball Program, Mississauga, ON, 09/01/19, 02/29/20
- Food Service Volunteer, Compass Food Bank, Mississauga, ON, 09/01/17, 12/31/17
Timeline
Seasonal Associate
Winners
10.2024 - 01.2025
Host / Busser
The Lemon Tree
09.2024 - 05.2025
Expo
Scaddabush
05.2024 - 08.2024
Host / Bartender
Swiss Chalet
02.2023 - 09.2024
Crew Member
McDonald’s
01.2022 - 10.2022
B.Sc. - Health Sciences
Brock University
High School Diploma -
Iona Catholic Secondary School
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