Michelle Sayas
Jurupa Valley
Summary
Dynamic leader with a proven track record at BJ's Restaurant & Brewhouse, excelling in talent recruitment and employee development. Spearheaded operational strategies that drove significant business growth while fostering a supportive environment. Skilled in performance evaluations and effective communication, enhancing team productivity and loyalty.
Overview
18
18
years of professional experience
1
1
Certification
Work History
General Manager
BJ's Restaurant & Brewhouse
10.2007 - Current
- Managed budget implementations, employee evaluations, and contract details.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Managed budget implementations, employee reviews, training, and schedules.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Recruited, hired, and trained personnel, working to establish key internal functions and outline scope of responsibilities for new team members.
Elementary School Teacher
Chino Valley Unified School District
09.2009 - 06.2011
- Prepared and administered grade-specific tests and examinations regulated by school district to monitor students' growth and to report progress to parents.
- Established open communication and positive relationships with students, parents, peers, and administrative staff.
- Met with parents to review Individualized Education Plans for at-risk students.
- Provided warm, supportive environment for developing academic, social, and emotional growth.
- Maintained student portfolios to monitor learning progress and completion of work required for promotion to next grade level.
Education
Master of Arts - Education Curriculum And Instruction
University of Redlands
Redlands, CA08-2009
Bachelor of Arts - Liberal Studies
University of Redlands
Redlands, CA12-2006
Skills
- Branding
- Top talent recruiting, hiring, and retention
- Training and coaching
- Effective leader
- Performance improvements
- Performance evaluations
- Human resources management
- Program administration
- Performance improvement
- Employee development
- Verbal and written communication
- Recruitment
Accomplishments
- Staffing - Worked directly with Human Resources to streamline hiring and onboarding process.
- Supervised team of 165 staff members.
- Supervision - Supervised sales team to monitor sales activity and goal achievement.
Certification
- Human Resources Management Training - July 2024 to March 2025
Languages
Spanish
Native or Bilingual
Timeline
Elementary School Teacher
Chino Valley Unified School District
09.2009 - 06.2011
General Manager
BJ's Restaurant & Brewhouse
10.2007 - Current
Master of Arts - Education Curriculum And Instruction
University of Redlands
Bachelor of Arts - Liberal Studies
University of Redlands
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