Michelle Samek

• Hire and schedule restaurant staff
• Make reservations for dinner service
• Set room space to specific needs of individual clients
• Maintained up-to-date records of all interactions with customers or clients.
• Coordinated communications between teams to ensure accurate information was shared in a timely manner.
• Provided advice on best practices, policies and procedures relating to liaising duties.
• Collaborated with senior management to identify areas of improvement within existing systems or strategies.
• Acted as a point of contact for customers, suppliers, partners and other third parties to support the delivery of services.
• Collaborated and spoke with entities both inside and outside of the business.
• Displayed strong telephone etiquette, effectively handling difficult calls.
• Identified needs of customers promptly and efficiently.
• Organized client meetings to provide project updates.

• Own several rental properties in town
• Deal with tenants
• Deal with sub contractors
• Collect rents
• Set rental prices based on local market research
• Cleaning of units
• Property upkeep

I have been volunteering for 8 years to run the front gate t the Coaldale Kinsmen's annual Demo Derby. I am responsible for providing my staff for the gate positions. I organize and deal with keeping the flow of the gate moving swiftly, keeping my staff stocked with change and draw tickets, helping security check bags before entry and cashing out my staff at the end of the shift.

• Advertising and design of Ask & Axs magazine, over saw all other design staff
• Performed sales calls and over saw all other sales staff
• Printing and collating of magazine
• Over saw day to day dealings of the Axs Images Day Spa
• Ran the Axs Images Modeling team. Over saw all the models, organized and set up all photo shoots, organized trade shows and fashion shows for Axs Images Modeling Team
• Dealt will all local clothing vendors for fashion shows
• Deal with all merchant vendors for trade shows
• In charge of set up and sales at trade shows to sell items for Axs Boutique
• In charge of all staff for all areas of Axs Images

• Read and adhered to supervisor instructions and printed pull sheets.
• Communicated effectively with members of public in often crowded and noisy environments.
• Used accurate and efficient storage procedures to shelve new merchandise and returned items.
• Replenished inventory with focus on addressing customer needs.
• Palletized products for shipping or transfer to sales floor.
• Maintained accurate and current order and shipment forms, inventory documentation and customer records.
• Examined incoming shipments to verify quantity and quality, returning unacceptable shipments to suppliers for refunds or replacement.
• Received deliveries and processed all incoming shipments
• Received orders via phone, mail, fax and internet daily.

• Contacted new and existing customers to outline benefits of products.
• Out of office sales of advertising
• Monitored customer order process and addressed customer issues.
• Fostered relationships with customers to expand customer base and retain business.
• Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
• Improved overall customer purchasing experiences to promote steady revenue.
• Followed-up with clients after installations to assess quality service and customer satisfaction.
• Prepared and processed contracts and order forms for new and existing customers.