Michelle Saavedra
Roseville
Summary
Experienced with high-energy service environments, managing swift and accurate food deliveries. Utilizes strong organizational skills to maintain seamless kitchen-to-table operations. Knowledge of customer service principles and team coordination.
Overview
8
8
years of professional experience
Work History
Server/Food Runner/FOH Manager
La Popular
11.2023 - Current
- Delivered food and beverages promptly and accurately to guests, ensuring proper presentation and order accuracy.
- Maintained constant communication with the kitchen to coordinate excellent service during high-volume shifts.
- Ensured food met quality and temperature standards before delivery to tables.
- Assisted in training new food runners on best practices and service standards to improve team performance.
- Assisted in cleaning tables and maintaining cleanliness in dining areas to support a great guest experience.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Provided friendly and professional service, answering guest questions when needed and escalating concerns to servers or managers.
- Supported servers by replenishing water, condiments, and clearing used dishes efficiently.
- Managed labor, server efficiency and delivered a successful experience to guests. Helped out where needed on running food, attending guests.
- Handled cash and deposits as well as digital tips.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Acted as a liaison between the kitchen, serving staff, and guests, ensuring clear communication for efficient service delivery.
- Promoted teamwork among front-of-house and back-of-house staff, fostering a positive work environment.
Expo/Food Runner
Mimosa House
08.2025 - Current
- Delivered food orders promptly to ensure customer satisfaction and dining experience.
- Collaborated with kitchen staff to facilitate efficient order preparation and delivery.
- Maintained cleanliness and organization of service areas to support smooth operations.
- Assisted servers by providing timely support during peak service periods.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Adapted to various dining settings and themes, providing versatile service to customers.
- Managed food presentation before delivery, ensuring all dishes met quality standards.
supervisor
Starbucks
07.2022 - 07.2025
- Connected and communicated with customers in the window, made conversation, made sure they have everything they need, and helped them feel welcome.
- Created a variety of drinks accommodated for the guests pleasure
- Made sure to tidy up and keep clean for myself and my coworkers
- Helped me keep a sense of organization and responsibility, preparing me for my future in school and work.
- Guided and led my coworkers to keep a great, and efficient work style.
- Led initiatives to improve store cleanliness and organization, contributing to a welcoming environment.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Housekeeping
Reliable Cleanings Company
02.2018 - 12.2024
- Cleaning company owned by my parents
- Over 100 clients
- Helped clean furniture, kitchens, and sweeped and mopped floors, mirrors.
- Helped me learn sanitation, responsibility, and commitment to clients, and co-workers
- Developed connections with clients, such as earning trust for jobs such as housesitting
Education
Associates - Psychology
Sierra College
Rocklin, CA05-2025
Diploma -
Whitney High School
rocklin, CA01.2023
Skills
- Quick visual learner, can pick up tasks quickly and effectively
- Great organization skills with job, and other activities
- Flexible, and good guider, teaching, great team worker
- Knows how to keep myself busy, and always finds something to do
- Effective multitasking
- Sense of urgency
- Cleaning and sanitizing
- Hospitality service expertise
- Server support
- Heavy lifting
- Order management
- Fine dining
- Food presentation
- Training and mentoring
- POS systems
- Dining room assistance
- Attention to detail
- Clear communication
- Guest service
- Timely food delivery
- Cleaning
- Decision-making
- Customer relations
- Team leadership
- Employee training
LANGUAGES
First language fluent spanish and English
Timeline
Expo/Food Runner
Mimosa House
08.2025 - Current
Server/Food Runner/FOH Manager
La Popular
11.2023 - Current
supervisor
Starbucks
07.2022 - 07.2025
Housekeeping
Reliable Cleanings Company
02.2018 - 12.2024
Associates - Psychology
Sierra College
Diploma -
Whitney High School
AWARDS
Track and field school records, Dance scholarships for conventions and competitions, Honor band all state award