Michelle Ryan

• Process customers' online orders to ensure accuracy and timely fulfillment. Address customer complaints by employing timely and on-point solutions
• Respond to customer requests for products, services, and company information
• Inventory management
• Assist accounting manager with invoicing and reconciling customer account payments

• Proofread deposition transcripts to correct formatting, grammatical and spelling errors before submitting official transcripts to law firms

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• Planned weekly activities schedule for assigned group and facilitated monthly volunteer opportunities for the group
• Maintained troop bank account, collected funds and allocated funds for activities as needed
• Supervised a group of Girl Scout minors at meetings, during volunteer work, and on camping excursions

• Hired, trained and supervised retail store employees
• Coordinated wedding and event rentals and setup
• Ordered merchandise and setup store displays
• Provided customer service, including managing and resolving customer complaints

• Audited delivery trucks to ensure packages were loaded correctly for delivery routes and ensure timely delivery to customers
• Data entry

• Provided clerical support to purchasing department manager, as well as human resources department manager.