MICHELLE ROSALES
Yuba City
Summary
Dynamic higher education and social work professional with a strong track record in supporting historically underserved student populations. Skilled in case management, program coordination, and student retention initiatives, fostering academic success through trauma-informed practices and collaborative partnerships.
Overview
11
11
years of professional experience
Work History
Program Support Specialist
YUBA COLLEGE EOPS/CARE/NEXTUP
Marysville
02.2018 - Current
- Coordinate comprehensive student support services for EOPS, CARE, and NextUp participants.
- Review student records, applications, and supporting documentation to determine program eligibility and compliance.
- Provide case management, resource referrals, and individualized student support utilizing a strengths-based approach.
- Develop and facilitate workshops focused on academic success, personal development, transfer readiness, financial literacy, and life skills.
- Collaborate with campus departments and community partners to address student barriers and promote student success.
- Recruit, hire, train, supervise, and evaluate Peer Mentors.
- Coordinate student events, university tours, outreach activities, and retention initiatives.
- Maintain confidential student records and ensure compliance with federal, state, and institutional regulations.
- Support foster youth and former foster youth through NextUp programming and resource navigation.
- Serve on campus committees and hiring panels to advance student-centered practices and institutional effectiveness.
Support Specialist
UPWARD BOUND PROGRAM – YUBA COLLEGE
Marysville
06.2017 - 07.2017
- Planned and coordinated educational enrichment activities and college exposure opportunities.
- Facilitated academic success workshops and SAT preparation sessions.
- Supported students through mentoring, academic coaching, and personal development activities.
- Collaborated with families, faculty, and program staff to promote student engagement and achievement.
- Coordinated logistics, transportation, meals, and supplies for program activities and field experiences.
Peer Mentor
YUBA COLLEGE EOPS/CARE
Marysville
08.2015 - 01.2017
- Provided peer-to-peer mentoring to enhance student persistence and academic success.
- Connected students with relevant campus and community resources to support their needs.
- Assisted in planning workshops and outreach events to engage students actively.
- Supported office operations and program administration.
Education
Master of Social Work (MSW) -
California State University, Chico
05-2024
Bachelor of Arts - Social Work
California State University, Chico
05-2020
Associate Degree - Human Services
Yuba College
05-2017
Associate Degree - Social and Behavioral Sciences
Yuba College
12-2016
Skills
- Student Support Programs
- Student success strategies
- Student retention initiatives
- Crisis Management
- Mental Health Support
- Equity student support
- Case management
- Program coordination
- Staff training
- Training Programs
- Community Engagement
- Data reporting
- FERPA Compliance
- Microsoft Office Suite
- SARS Grid
- Colleague
- ImageNow
- Canvas
- Zoom
Affiliations
- Student Affairs and Student Services Professional
- Social Work Practitioner
- Foster Youth Advocate
- Equity and Inclusion Advocate
Training
- Trauma-Informed Care Certification
- Foster Youth Tax Credit Training
- Caring Campus Training
- Equity in Student Support Training
- Dreamer Ally Training
- Undocumented Student Ally Training
- LGBTQIA+ Ally Training
- Implicit Bias Training
- FERPA Confidentiality Training
- Guided Pathways Training
Leadership Committee Service
- Caring Campus Committee
- Preview Day Committee
- Name Tag Committee
- Multiple Faculty and Staff Hiring Committees
- Foster Youth and Independent Living Program (ILP) Collaboration
- Cross-Department Student Success Initiatives
Timeline
Program Support Specialist
YUBA COLLEGE EOPS/CARE/NEXTUP
02.2018 - Current
Support Specialist
UPWARD BOUND PROGRAM – YUBA COLLEGE
06.2017 - 07.2017
Peer Mentor
YUBA COLLEGE EOPS/CARE
08.2015 - 01.2017
Master of Social Work (MSW) -
California State University, Chico
Bachelor of Arts - Social Work
California State University, Chico
Associate Degree - Human Services
Yuba College
Associate Degree - Social and Behavioral Sciences
Yuba College