Summary
Overview
Work History
Education
Skills
Timeline
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Michelle Rodriguez

Wilmington,CA

Summary

Dynamic and bilingual Intermediate Clerk with a proven track record at the County of Los Angeles. Excelled in document management and customer service, enhancing filing systems and reducing response times by efficiently managing databases and correspondence. Skilled in Microsoft Office and known for exceptional multitasking abilities and maintaining confidentiality.

Overview

9
9
years of professional experience

Work History

Intermediate Clerk

County of Los Angeles
05.2014 - 06.2023
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Reduced response time to customer inquiries with prompt and courteous communication via phone and email.
  • Facilitated smooth transitions between tasks with proficient multitasking abilities under pressure while maintaining accuracy standards.

Education

Process Technology -

Coastline Community College
Fountain Valley, CA

HS Diploma -

Parkridge Private School
Long Beach, CA
05.2013

Skills

  • Microsoft office
  • Scheduling appointments
  • Filing systems
  • Typing speed
  • Spreadsheet management
  • Proofreading
  • Report preparation
  • Database maintenance
  • Confidentiality
  • Database entry
  • Quality control
  • Quality management
  • Document management
  • Telephone etiquette
  • File maintenance
  • Bilingual

Timeline

Intermediate Clerk

County of Los Angeles
05.2014 - 06.2023

Process Technology -

Coastline Community College

HS Diploma -

Parkridge Private School
Michelle Rodriguez