Michelle Roberts
Airdrie,AB
Summary
Dynamic administrative professional with extensive experience at Wild Rose School Division, excelling in payroll administration and customer service. Proven track record in optimizing office operations and enhancing visitor experiences. Skilled in data entry and report generation, consistently ensuring accuracy and efficiency in a fast-paced environment.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Admin Services II/Administrative Specialist
Wild Rose School Division/Pioneer Middle School and Division Office
Rocky Mountain House, AB
10.2010 - Current
- Welcomes visitors and students with a smile, answer incoming calls and management of the front reception desk and surrounding area
- Entry and maintenance of student demographics, supported office operations, main Power School Program Administrator
- Generate and print report cards 3 times per school year
- Create and filed payroll reports bi-weekly, onboarded new employees as well as coordinated payroll and resource allocation within our payroll system Atrieve.
- Supervision and maintenance of student demographics reporting directly to PASI, Provincial Government Education Site
Part-time Visitor Services Customer Representative
Town of Sylvan Lake/Nexsource Center
07.2022 - 05.2023
- Assisted visitors to Sylvan Lake with information on attractions and amenities.
Managed sales for swimming pool passes and fitness class registrations. - Coordinated booking of arena ice rentals to maximize facility usage.
Executed cash handling procedures before and after scheduled shifts, ensuring accuracy.
Office Manager/Appointment Coordinator/Sterilization
Aspen Dental Clinic
10.2000 - 10.2010
- Greeted patients with a smile and first name, coordinated operations for the upcoming day, oversaw and assisted employees to maintain a productive flow throughout the day, conducted interviews for new hires as well as sat in on employee performance reviews, stocked and set up operatories for dental procedures for a 6 operatory clinic, maintained a full appointment schedule for max productivity daily
Education
Dental Business Administration -
Columbia College
Calgary, AB01.1998
Skills
- Payroll administration
- Data entry
- Report generation
- Customer service
- Office management
- Visitor coordination
Volunteer work
Volunteer Volleyball coach for Grade 8 Girls/Pioneer School
References
- Lisa Chovin, Past co-worker/friend, (403) 844-7583
- Candace Weller, Co-worker, (403) 846-1554
- Patrick Wilbur, Principal/Boss, (403) 895-3894
Certification
- CPR/First Aid Certificate May 2025
Timeline
Part-time Visitor Services Customer Representative
Town of Sylvan Lake/Nexsource Center
07.2022 - 05.2023
Admin Services II/Administrative Specialist
Wild Rose School Division/Pioneer Middle School and Division Office
10.2010 - Current
Office Manager/Appointment Coordinator/Sterilization
Aspen Dental Clinic
10.2000 - 10.2010
Dental Business Administration -
Columbia College
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