Summary
Overview
Work History
Skills
Personal Information
Timeline
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Michelle Riddell

Sarnia,Ontario

Summary

I am seeking the full-time position within your organization that I believe best utilizes my computer and organizational skills to work efficiently, effectively and cooperatively in a team-based environment, while offering excellent customer service and maintaining a positive attitude.

Overview

19
19
years of professional experience

Work History

Office Manager/Executive Assistant

Bridgeview Marina & Sarnia Bay Marina
09.2020 - Current
  • Scheduled meetings for all employees and CEO
  • Planned and managed itineraries for management and CEO
  • Ordered office supplies on a routine basis
  • Scheduled all pickups and deliveries for office supplies
  • Coordinated travel plans for all employees, management and CEO
  • Answering 6-line phone system and relaying/directing specific information
  • Worked directly under CEO as a personal assistant
  • Managed and ensured all accounts receivable and accounts payable were handled in a timely manner
  • Coordinated and produced membership agreements
  • Scheduled member events
  • Managed and organized all social media
  • Ensured all accounts were up to date with the proper documentation
  • Re-organized, re-filed, photocopying and faxing of all required documents
  • Created and implemented multiple organizational tasks and charts for company and personnel files
  • Usage of all Microsoft programs
  • Usage of Sage and internal member accounting software for invoicing and payment services.

Office Manager/Executive Assistant

Instadose Pharma
04.2019 - 01.2020
  • Scheduled meetings for all employees
  • Planned and managed itineraries for all Executive Officers
  • Prepared and scheduled boardroom meetings
  • Ordered office supplies on a routine basis
  • Scheduled all pickups and deliveries for office supplies
  • Coordinated travel plans for all employees
  • Answering 6-line phone system and relaying/directing specific information
  • Managed and ensured all accounts receivable and accounts payable were handled in a timely manner
  • Ensured all accounts were up to date
  • Re-organized, re-filed, photocopying and faxing of all required documents
  • Created Human Resources Department for company and created personnel files
  • Created employment handbook and policies
  • Managed time off requests for all staff
  • Usage of QuickBooks Accounting Software for invoicing, payroll and payment services.

Merchandiser

Carlton Cards
09.2005 - 08.2018
  • Order and re-stock cards in affiliated retail stores
  • Set up planograms, seasonal stock and credit out merchandise
  • Tidy/face tiers to look more presentable
  • Coordinate tasks of other colleagues base on their strengths.

Cash Manager

Shoppers Drug Mart
09.2009 - 01.2016
  • Order and re-stock products
  • Set up planograms, seasonal stock and credit our merchandise
  • Answer inquiries regarding location of product, rain checks, etc
  • Ensure store staff present proper image to the public in accordance with store policy
  • Able to perform clerical and banking duties
  • Ensures shelves are clean, organized and tidied with proper rotation
  • Provides ongoing guidance and instruction to staff
  • Resolves customer issues according to established guidelines
  • Greets customers upon arrival into the store for customer satisfaction
  • Responsibility of keyholder ensuring Health & Safety requirements are met upon opening/closing
  • Achievement of the exclusive Shoppers Drug Mart Extra Mile Award.

Administrator

Toronto Community News
08.2006 - 08.2011
  • Filing, faxing and photocopying required documents
  • Answering 6-line phone system and relaying/directing specific information
  • Entering carrier information into appropriate electronic databases
  • Maintaining representative monthly bonuses
  • Organizing carrier sign ups and events
  • Coordinated daily lists for weekly staff
  • Usage of QuickBooks Accounting Software for invoicing and payment services.

Skills

  • Personal/Executive Assistant Experience
  • Microsoft Outlook
  • Social Media Management
  • Office Management
  • Organizational Skills
  • Excellent multi-tasking ability
  • Customer Relations
  • Document Management
  • Clerical Support
  • Relationship Building
  • Mail handling
  • Scheduling
  • Scheduling Coordination
  • Inventory Control
  • Staff Management
  • Operations Management
  • Human Resources
  • Employee Supervision
  • Training and coaching
  • Documentation and control
  • Mail handling
  • Scheduling
  • Scheduling Coordination
  • Inventory Control
  • Staff Management
  • Operations Management
  • Human Resources
  • Employee Supervision
  • Training and coaching
  • Documentation and control
  • Mail handling
  • Scheduling
  • Scheduling Coordination
  • Inventory Control
  • Staff Management
  • Operations Management
  • Human Resources
  • Employee Supervision
  • Training and coaching
  • Documentation and control

Personal Information

  • Highest Education Level: Secondary School
  • Willing To Relocate: Anywhere

Timeline

Office Manager/Executive Assistant

Bridgeview Marina & Sarnia Bay Marina
09.2020 - Current

Office Manager/Executive Assistant

Instadose Pharma
04.2019 - 01.2020

Cash Manager

Shoppers Drug Mart
09.2009 - 01.2016

Administrator

Toronto Community News
08.2006 - 08.2011

Merchandiser

Carlton Cards
09.2005 - 08.2018

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Michelle Riddell