Michelle Reid

* Worked as Health Record Analyst in Health Information Services as Supervision and Team Lead for the Waterford Site.

* Duties involved daily running of office, scheduling, payroll, providing statistics and information from clinical records for all stakeholders.

* Responsible for coding, abstracting and data submission to CIHI.

* Continuously updated professional expertise through participation in conferences, workshops, webinars or self-study, ensuring the application of current best practices in HIM.

* Facilitated smooth transitions during system upgrades or migrations by assisting with data conversion processes while maintaining data integrity throughout the transition period.

* Collaborated with interdisciplinary teams to enhance communication, promoting a seamless flow of health information between departments.

* Increased efficiency in record retrieval by utilizing ICD-10 coding and classification systems effectively.

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* Coded and abstracted medical records according to ICD-10-CM and CPT coding guidelines.

* Performed regular quality and validation assessments on patient data to verify accuracy.

* Secured confidential patient information from unauthorized access.

* Retrieved medical data for physicians and patients.

* Upheld HIPAA regulations and standards for protecting patient information.

* Enhanced patient data accuracy by diligently reviewing and validating medical records.

* Increased efficiency in record retrieval by utilizing ICD-10 coding and classification systems effectively.

* Monitored patient progress and adjusted treatment plans accordingly.

* Cooperated and communicated with physicians to deliver patient satisfaction and meet compliance with set standards.

* Operated and maintained medical equipment used to diagnose and treat patients.

* Cared for patients by providing personal assistance and ambulation.

* Cleaned and sterilized instruments, equipment and surfaces.

* Streamlined department operations by maintaining equipment, supplies, and records in an organized manner.

* Maintained accurate documentation of all relevant clinical data, ensuring compliance with regulatory standards.

* Utilized time management skills to prioritize tasks effectively, allowing for efficient completion of daily responsibilities.

* Implemented infection control measures, ensuring a clean and safe environment for patients and staff.

* Obtained patient vital signs and input/output measurements from inpatients.

* Assisted with admissions, appointments, transfers, and discharges.

* Performed wound care treatments using sterile techniques, promoting healing and preventing complications.

* Adhered to treatment plan instructions when administering medications and treatments to patients.

* Documented accurate and complete patient information to address patient problems and expected outcomes.

* Enhanced patient satisfaction levels through effective communication and empathetic listening skills.

* Accurately recorded interactions in medical charts, documenting accidents and interventions applied.

* Addressed any concerns or questions posed by patients or family members promptly to maintain confidence in their care plan.

* Assisted physicians during examinations or procedures as needed, playing a vital role in the overall patient experience.

* Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

* Supported the delivery of evidence-based interventions by staying current on best practices in the field of nursing.