Michelle Reed
Chino
Summary
Offering positive attitude and strong desire to learn and grow in customer service environment. Delivers ability to quickly grasp new concepts and apply problem-solving skills effectively. Ready to use and develop customer service and communication skills in Customer Care Assistant role.
Overview
6
6
years of professional experience
Work History
Cashier
Titan Burger
Chino, CA
01.2026 - Current
- Processed transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, resolving inquiries and complaints promptly.
- Maintained accurate cash drawer, ensuring funds balanced at end of shifts.
- Collaborated with team members to enhance store operations and customer experience.
- Delivered exceptional customer service in fast-paced dining environment.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Team Member
Maya Cinemas
Chino, CA
12.2025 - Current
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Operated ticketing systems efficiently to facilitate smooth guest entry and enhance visitor experience.
- Assisted in maintaining cleanliness and organization of theater facilities, ensuring positive environment for patrons.
- Collaborated with team members to optimize concession operations, improving overall service speed during peak hours.
Library Aide
Price City Library
Price, UT
09.2024 - 11.2025
- Patron Services & Circulation: Handle check-ins/outs, issue library cards, manage fines, assist with basic reference questions, and provide friendly customer service
- Material Management: Sort, shelve, and organize books and other media; process new acquisitions; and maintain collection accuracy.
- Administrative & Technical Support: Operate library software, assist patrons with computers/databases, troubleshoot equipment (copiers, PCs), and perform general clerical tasks.
Teller
Kahoka State Bank
Kahoka, MO
11.2022 - 05.2024
- Educated Customers On Bank Policies & Procedures
- Suggested Banking Products & Services That Best Meet Customers’ Needs
- Processed Deposits, Withdrawals, Transfers, & Other Banking Transactions
Cashier
Walmart
Keokuk, IA
09.2022 - 10.2022
- Engaged With Customers While Completing Cash Register Transactions
- Maintained Clean, Organized, & Well Stocked Checkout Areas
- Rang Up Customer Items Quickly & Accurately Using The POS System
- Kept Customers Happy By Quickly Processing Payments & Bagging Purchases
Social Media Manager
Lisa Mejri & Associates
Chino, CA
07.2020 - 09.2021
- Incorporated Interesting & Informative Content, Resulting In Increased Shares & Followers
- Developed Detailed Plans, Timelines, & Deliverables Descriptions
- For New Social Media Campaigns
Education
Bachelors - Finance & Accounting
Southern New Hampshire University
Remote01.2026
Bachelor - Animal Science
California Polytechnic State University
Pomona, CA05.2022
Skills
- Microsoft Excel
- Microsoft Office
- Microsoft Word
- Content Development
- Cash Register
- Computer Skills
- Customer Service
- Hospitality
- Prioritization
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Customer relations
LANGUAGES
English
Timeline
Cashier
Titan Burger
01.2026 - Current
Team Member
Maya Cinemas
12.2025 - Current
Library Aide
Price City Library
09.2024 - 11.2025
Teller
Kahoka State Bank
11.2022 - 05.2024
Cashier
Walmart
09.2022 - 10.2022
Social Media Manager
Lisa Mejri & Associates
07.2020 - 09.2021
Bachelor - Animal Science
California Polytechnic State University
Bachelors - Finance & Accounting
Southern New Hampshire University