Michelle Ramirez

• Positions- Business Operations Associate, Customer Specialist- Alternate Delivery, Lead Business Operations Associates (Tripe diamond President's club, Public Notary)

Duties

• Customer service in person and on the phone
• Facilitating the sale and purchase of vehicle paperwork in an efficient and accurate manner.
• Handle a variety of sensitive information while employing a safeguarding procedure.
• Cash management of large amounts
• Data entry- Customer details and vehicle and title details
• Manage and delegate daily task list.
• Handle approvals and exceptions for vehicle purchases and sales
• Associate development for new and current associates

• Manage job site profiles
• Manage payroll
• Manage accounts payable
• Manage and organize vendor and client information
• Job site supply and equipment ordering
• Records management
• New hire onboarding

• Managed three stores
• New hire onboarding
• Scheduling
• Payroll
• Inventory logging and ordering
• Front of the house customer service
• Cash handling- at register, end of the night drop, and bank deposit
• Reduce production cost to half and doubles sales

• Find and sort job candidate information
• Initial phone screening interview
• In person interviews
• Train all new junior recruiters
• Social media marketing
• Teach job skills to at risk youth and rehabilitating ex- convicts

• Customer service
• Food handling
• Cash handling
• Phone operator
• Party store associate
• Catering and preorders in take and scheduling
• Preorder cake designing