Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Michelle Price

London

Summary

Dynamic professional with a proven track record in customer service. Skilled in order accuracy and time management, I excel in high-pressure environments, enhancing client satisfaction through effective problem-solving and active listening. My leadership experience as a Manager at Burger King showcases my ability to motivate teams and drive productivity.

I am a mother of five children. I took time off work to raise my children. I am ready to get back into the workforce and contribute my skills to provide an excellent work environment.

Overview

10
10
years of professional experience

Work History

Take-Out Server

Swiss Chalet Restaurant
12.2010 - 10.2017
  • Managed high-volume orders with strong multitasking skills, maintaining accuracy and timeliness.
  • Handled high-stress situations calmly, addressing multiple tasks simultaneously while prioritizing accordingly.
  • Provided excellent customer service by addressing inquiries and resolving issues promptly.
  • Collaborated with kitchen staff to ensure accurate preparation of menu items for take-out orders.

Legal Assistant

Simpson Law Professional Corp.
07.2014 - 12.2015
  • Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
  • Handled office scheduling and made notes for deadlines, motions, and other important dates.
  • Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
  • Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
  • Communicated pertinent information to clients via phone, email, and mail.

Manager

Burger King
07.2009 - 11.2010
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Benson Auto Parts

Delivery Drivers
01.2008 - 11.2009
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Delivered auto parts to shops, getting signatures on invoices or payment when needed.

Supervisor

CO-OP Liquor Store
07.2007 - 01.2008
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Education

Diploma - Law Clerk

Westervelt College
London, ON
06-2013

High School Diploma -

Regina Mundi Catholic College
London, ON
06-2006

Skills

  • Excellent customer service
  • Phone etiquette
  • Order accuracy
  • Cleanliness standards
  • Active listening
  • Time management
  • Decision-making
  • Friendly, positive attitude
  • Problem-solving

Languages

English

Timeline

Legal Assistant

Simpson Law Professional Corp.
07.2014 - 12.2015

Take-Out Server

Swiss Chalet Restaurant
12.2010 - 10.2017

Manager

Burger King
07.2009 - 11.2010

Benson Auto Parts

Delivery Drivers
01.2008 - 11.2009

Supervisor

CO-OP Liquor Store
07.2007 - 01.2008

Diploma - Law Clerk

Westervelt College

High School Diploma -

Regina Mundi Catholic College

Similar Profiles

CREATE PROFILE
Michelle Price