Michelle Prentice
Peterborough,ON
Summary
Dynamic multi-disciplinary professional with extensive experience at Kawartha Pine Ridge District School Board. Proven expertise in payroll administration and data analysis, ensuring compliance and accuracy. Recognized for exceptional confidentiality management and strong interpersonal communication skills, effectively resolving employee inquiries and enhancing operational efficiency. Committed to delivering results in fast-paced environments.
Overview
17
17
years of professional experience
Work History
Human Resources, Staffing Officer
Kawartha Pine Ridge District School Board
Peterborough, ON
03.2025 - Current
- Assessed data from staff to ensure compliance with Casual to Permanent Application requirements.
- Evaluated data to confirm adherence to CUPE Casual Probation Period Requirements.
- Issued confirmation emails regarding CUPE Probation Period appication status to applicants, ensuring clear communication.
- Verified receipt of all necessary hiring documents for new HR CUPE Staffing hires.
- Ensured complete documentation for new hires and handed over to the Data team for processing.
- Verified compliance with requirements for inclusion in the Occasional Elementary Teacher Ready to Hire List.
- Managed confidential employee information with discretion and integrity.
- Responded to internal and external HR-related inquiries or requests.
- Advanced knowledge of K212 (IPPS) HR and Payroll Processing System.
Payroll Clerk
Kawartha Pine Ridge District School Board
Peterborough, ON
03.2024 - 03.2025
- Advanced knowledge of K212 (IPPS) HR and Payroll Processing System.
- Organized and maintained payroll information by entering data, deleting errors, calculating and collecting information.
- Calculated accurate wages, including overtime, salary increases and bonuses.
- Conducted testing of pays, entitlements, manual adjustments, and debugging regularly.
- Managed and maintained confidential employee payroll records.
- Investigated and addressed payroll discrepancies, liaising between staff and administrative team to expedite error resolution.
- Maintained accurate records of all payroll transactions.
- Coordinated with HR department to verify employee information and payroll processing.
- Processed payroll information for seven employee groups, including calculating wages and deductions, while meeting strict deadlines.
- Prepared and issued Records of Employment (ROE's)
- Performed payroll audits for WSIB claims.
- Participated in the calculation and verification of Bill124 Retro Payments.
- Handled and resolved employee payroll queries in a timely and professional manner.
- Managed payroll for temporary, hourly and salaried employees.
HelpDesk Technical Specialist
Kawartha Pine Ridge District School Board
Peterborough, Ontario
07.2021 - 03.2024
- Manage student accounts and access in Active Directory.
- Advanced knowledge of Help Desk software in creating, assigning, and modifying service requests.
- Advanced knowledge of SQL Server and Student Information System Database.
- Facilitated software implementation through effective student, parent, and staff training.
- Created user accounts, managed passwords, configured access rights, and provided training when necessary.
- Diagnosed and repaired issues within chromebooks and MIFI units efficiently.
- Provided technical assistance to students and parents by troubleshooting issues related to Google Classroom, Edsby, D2L, MIFI connectivity, and KPR Student Accounts.
- Wrote easy-to-understand guides to increase end-user comprehension including "How To" video series on KPR on The Web.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Managed deployment and recovery of over 7000 Chromebooks to support transition to remote learning.
- Established process for consistent monitoring of Chromebook distributions.
Trustee Administrator
Joanne Burns c/o Developmental Services Ontario Trustee Services of Kawartha Lakes
Lindsay, ON
01.2018 - 11.2021
- Processed payments such as rent, taxes, insurance premiums, and weekly spending money for clients.
- Analyzed financial statements to identify areas requiring further review or action from trustees.
- Assisted trustees in preparing tax returns for trusts as required by law.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with budget preparation, cash flow management and other financial activities.
- Reviewed financial documents and prepared spreadsheets of data for analysis.
- Ensured accuracy by balancing client accounts each week and month, investigating, and resolving any discrepancies.
Payroll Administrator
Prentice Excavating
Lindsay, ON
04.2008 - 11.2014
- Processed payroll information including salary, deductions, overtime and vacation time, ensuring payroll accuracy.
- Posted work hours completed to files to properly bill clients.
- Processed and issued paychecks and earnings statements using QuickBooks Pro Accounting.
- Verified employee hours worked against timesheets provided by supervisors.
- Implemented and maintained payroll systems, ensuring accuracy and timeliness of data.
- Prepared and balanced end-of-period reports and reconciled payroll issues.
- Prepared purchase orders and expense reports.
- Managed payroll and time and attendance systems.
- Tracked and processed employee vacation, sick leave, and other time off requests.
- Prepared end-of-period payroll tax returns.
- Performed administrative tasks such as filing, copying, scanning. for the Payroll Department.
Human Resources Coordinator
Prentice Excavating
Lindsay, ON
04.2008 - 11.2014
- Handled confidential information with discretion and sensitivity.
- Selected and interviewed candidates for all available positions.
- Hired employees and processed hiring-related paperwork.
- Conducted employee performance reviews and implemented corrective actions to increase productivity.
- Handled employee discipline and termination to address infractions.
- Facilitated employee relations by addressing inquiries and resolving workplace issues.
- Managed leave of absence requests and tracked vacation time accruals.
- Coordinated payroll processing.
- Purchased items and took inventory regularly to maintain proper supply levels.
- Ensured compliance with safety regulations in the workplace.
- Maintained employee records such as contact information, attendance records, performance reviews and termination documents.
Education
Human Resource Managment Course
ELC, ELearning College
Online02-2024
Certified in Cybersecurity
ISC2
Remote12-2022
Associate of Applied Science - Pharmacy Technician
Stratford Career Institute
Remote09-2005
Currently Enrolled - Human Resources Management
Fleming College
PeterboroughSome College (No Degree) - BScN Collaborative Nursing
Loyalist College of Applied Arts And Technology
Belleville, NoneSkills
- Payroll administration
- Data analysis
- Confidentiality management
- Timesheet verification
- Employee file management
- Microsoft Excel proficiency
- Advanced Math skills
- Human resources information system (HRIS)
- Time management
- Attention to detail
- Data entry
- K212 HR & Payroll Systems
- Payroll auditing
- Advanced level computer skills
- Excellent interpersonal communication
References
References available upon request.
Timeline
Human Resources, Staffing Officer
Kawartha Pine Ridge District School Board
03.2025 - Current
Payroll Clerk
Kawartha Pine Ridge District School Board
03.2024 - 03.2025
HelpDesk Technical Specialist
Kawartha Pine Ridge District School Board
07.2021 - 03.2024
Trustee Administrator
Joanne Burns c/o Developmental Services Ontario Trustee Services of Kawartha Lakes
01.2018 - 11.2021
Payroll Administrator
Prentice Excavating
04.2008 - 11.2014
Human Resources Coordinator
Prentice Excavating
04.2008 - 11.2014
Human Resource Managment Course
ELC, ELearning College
Certified in Cybersecurity
ISC2
Associate of Applied Science - Pharmacy Technician
Stratford Career Institute
Currently Enrolled - Human Resources Management
Fleming College
Some College (No Degree) - BScN Collaborative Nursing
Loyalist College of Applied Arts And Technology
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