Michelle Pomar
Santa Clarita,CA
Summary
Retail Operations Leader with 10+ years of progressive experience across luxury multi-unit retail and corporate headquarters environments. Proven expertise in full P&L ownership, inventory optimization, operational excellence, and leadership development. Currently Multi-Unit General Manager overseeing flagship Los Angeles locations. Recognized for driving profitability, reducing shrink, and building high-performing teams. Positioned for District or Regional Manager advancement.
Overview
2027
2027
years of professional experience
Work History
Multi-Unit General Manager
Lacoste
Century City, CA
11.2024 - Current
- Lead operations for two high-volume retail locations with full P&L accountability.
- Drive inventory strategy to maximize sell-through and minimize shrink exposure.
- Oversee hiring, onboarding, training, and succession planning for leadership teams.
- Ensure operational excellence through KPI management and standardized processes.
- Partner with district and regional leadership to achieve financial targets.
Wholesale Operations Manager
Guess INC
Los Angeles, CA
10.2021 - 11.2024
- Supervised four Area Brand Managers and six Retail Coordinators across multiple territories.
- Managed territory budgets and monitored performance against corporate objectives.
- Implemented global brand compliance initiatives across wholesale partners.
- Developed merchandising guides, seasonal look books, and product education materials.
- Collaborated cross-functionally to execute key wholesale initiatives.
Store Leadership Roles
GUESS / Ted Baker / BCBGMAXAZRIA Group
Los Angeles, CA
2013 - 2021
- Achieved #1 district and #2 regional volume rankings.
- Reduced shrink by 80% through strengthened inventory controls.
- Increased sales +35% to prior year and +12% to plan.
- Led full-cycle recruiting, workforce planning, and team development.
- Managed budgeting, expense control, and operational improvements.
Skills
Multi-Unit Operations P&L Management Inventory Strategy Loss Mitigation Revenue Growth
Hiring & Talent Development Performance Management Process Improvement Cross-Functional Leadership Operational Excellence Retail Merchandising
Languages
Spanish
Native or Bilingual
Timeline
Multi-Unit General Manager
Lacoste
11.2024 - Current
Wholesale Operations Manager
Guess INC
10.2021 - 11.2024
Store Leadership Roles
GUESS / Ted Baker / BCBGMAXAZRIA Group
2013 - 2021