Michelle Pivetta
Niagara Falls,Ontario
Summary
Motivated candidate with a background in customer service, looking to bring skills and knowledge to administrative role. Excellent multitasking and communication skills. adept at accurately handling cash transactions, processing credit cards, and resolving customer complaints. Able to work in a fast-paced environment while remaining friendly and professional.
Overview
9
9
years of professional experience
Work History
File Maintenance Clerk
Foodland
08.2021 - Current
- Monitored inventory levels of supplies used in file maintenance operations.
- Inventory and filling out ordering for tabacco.
- Sorted incoming sales removing old and putting up new along with all signage.
- ensuring all prices are correct fixing any that need changes putting items on sale for all depmartmets.
- Assisted customers with product selection, inquiries, and order customization requests.
- providing weekly reports on all departments sales removing any no longer needed.
- Inputting items in isp for store and LCBO
Customer Service Cashier
Foodland
10.2020 - Current
- Maintained high standards of customer service during high-volume, fast-paced operations.
- Built positive relationships with customers by providing friendly and helpful service.
- Efficiently handled customer complaints in a courteous manner, resolving issues quickly and effectively.
- Assisted customers with product selection, inquiries, and order customization requests.
- Used POS system to compute accurate sales prices for purchase transactions.
- Processed payments, returns, and exchanges.
- LCBO Trained and coving breaks on cash
Customer Service Cashier
The Store Convenience Store
05.2015 - 12.2020
- Maintained high standards of customer service during high-volume, fast-paced operations.
- Built positive relationships with customers by providing friendly and helpful service.
- Developed strong organizational skills to efficiently manage multiple tasks simultaneously, such as restocking shelves and operating a cash register.
- Performed daily opening and closing duties such as counting out cash drawers and verifying amounts against sales receipts lottery counts.
- receiving and placing orders.
- lottery sales ,activations age verification.
- tobacco sales ordering, receiving, age verification.
- Processed returns and exchanges according to company policy in an efficient manner.
Education
High School Diploma -
St. Ann Adult Learning Centre
Skills
- Customer Service
- File/Records Maintenance
- Cash Register Operation
- POS Systems
- Refunds and Exchanges
- Merchandise Restocking
- Drawer Balancing
- ID Verification
- Price Verification
- Store Promotions
- Ordering , Receiving
Timeline
File Maintenance Clerk
Foodland
08.2021 - Current
Customer Service Cashier
Foodland
10.2020 - Current
Customer Service Cashier
The Store Convenience Store
05.2015 - 12.2020
High School Diploma -
St. Ann Adult Learning Centre
Similar Profiles
Dylan HammondDylan Hammond
Checkout Operator at FoodlandCheckout Operator at Foodland
Selena BurkeSelena Burke
Manager at FoodlandManager at Foodland
Ceara OtisCeara Otis
Cashier at FoodlandCashier at Foodland
Alex CampbellAlex Campbell
Deli Clerk at FoodlandDeli Clerk at Foodland
Jeremy KusznirJeremy Kusznir
Bell Attendant at HiltonBell Attendant at Hilton