Michelle Perrone, CHRP
North York,ON
Summary
With over 11 years of HR leadership experience, successfully navigating the complexities of full-cycle recruitment, employee/labour relations, and performance management within unionized environments. Track record includes developing strategic HR frameworks that align with business objectives, fostering a culture of diversity, inclusion, and innovation. Highly skilled at driving organizational excellence and implementing continuous process improvements to optimize efficiency and productivity.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Talent Acquisition Manager
Bell Canada
12.2022 - 09.2024
- Developed and executed strategic recruitment plans, hiring over 350 interns and 250 graduates, aligning talent acquisition with business needs
- Streamlined the hiring process through automation, cutting time-to-fill critical positions by 22%
- Implemented targeted recruitment strategies, increasing diversity hires by 20%
- Built robust talent pipelines, ensuring a continuous flow of qualified candidates
- Enhanced the candidate experience, boosting offer acceptance rates by 15%
- Led a team of two employees, managing day-to-day recruitment activities, driving performance goals and providing ongoing coaching and support.
Human Resource Consultant
Bell Canada
10.2019 - 12.2022
- Led the redesign of local policies, ensuring compliance with labor laws, resulting in zero compliance issues during audits
- Led the development of a labor and employee relations framework, fostering constructive union relationships and achieving workforce stability
- Collaborated with leadership to implement development programs, improving talent pipeline readiness for internal promotions
- Executed attendance management programs, achieving an 8% reduction in absenteeism over 12 months through early intervention strategies
- Developed and facilitated return-to-work programs, ensuring timely re-entry for 90% of employees with extended absences
- Drove continuous improvement initiatives, redesigning operational processes to enhance efficiency and compliance with legislation, regulations, and policies
- Managed the seamless integration of new/revised processes
- Oversaw annual performance management for 450 employees, driving the achievement of key operational targets.
Human Resources Specialist
Bell Canada
01.2017 - 10.2019
- Achieved a 30% reduction in time-to-hire, fulfilling critical positions effectively to meet operations demands
- Improved onboarding efficiency by reducing orientation and onboarding by 5 business days, enhancing employee satisfaction
- Increased employee engagement scores by 5% through new programs and improved workplace communication
- Analyzed key recruitment metrics, offering actionable insights that informed proactive strategies in talent acquisitions
- Initiated leadership training programs, achieving a 96% satisfaction rate among participants and reinforcing succession planning efforts.
Leadership Development Specialist
Bell Canada
08.2011 - 12.2016
- Designed and delivered leadership development programs that increased managerial effectiveness by 15% within six months
- Enhanced employee engagement and leadership communication, improving engagement scores by 20%
- Streamlined succession planning, reducing critical position vacancies and increasing retention of high-potential employees.
Education
Human Resource Management Certificate -
Sheridan College
Mississauga, Ontario01.2021
Skills
- Strategic Recruitment & Talent Acquisition
- Diversity, Equity & Inclusion (DEI) Initiatives
- Candidate Experience & Engagement
- Pipeline Development & Talent Sourcing
- Process Improvement & Time-to-Fill Reduction
- Stakeholder Collaboration & Cross-Functional Alignment
- Data-Driven Decision Making & HR Analytics
- Talent management
- Candidate pipeline management
- Applicant Tracking Systems
- Recruitment
Certification
- Certified, Thomas Analyst, Psychometric Assessments, Thomas International
- CHRP, Human Resource Professional Association, 2021
- Workplace Mental Health Leadership, Queen’s University, 2022
Awards
Q4 Merit Distinction Award, Field Services, Bell Canada, 2018
Personal Information
Title: CHRP
Languages
English
Native or Bilingual
Affiliations
- Human Resources Association
Timeline
Talent Acquisition Manager
Bell Canada
12.2022 - 09.2024
Human Resource Consultant
Bell Canada
10.2019 - 12.2022
Human Resources Specialist
Bell Canada
01.2017 - 10.2019
Leadership Development Specialist
Bell Canada
08.2011 - 12.2016
- Certified, Thomas Analyst, Psychometric Assessments, Thomas International
- CHRP, Human Resource Professional Association, 2021
- Workplace Mental Health Leadership, Queen’s University, 2022
Human Resource Management Certificate -
Sheridan College
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