Michelle Pelser
Accounts
Listowel,Ontario
Summary
I am an energetic individual with several years of experience in the accounting profession. My principle strengths include self-starting, managing, problem solving and the ability to manage multiple tasks. I also hold exceptional organization, communication and implementation skills. My responsibilities have included overall management of all aspects of accounting, supervision of employees and preparation of financial reporting and analysis.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Account Manager
Cars 4U CC
Vanderbijlpark, South Africa
05.2022 - 08.2023
- Collaborated with colleagues to implement a new accounting system, resulting in improved accuracy and efficiency in financial reporting.
- Created a system of internal controls to ensure accuracy and compliance with accounting procedures and regulations.
- Managed accounts receivable and accounts payable processes to ensure accuracy and processing time of payments.
- Performed reconciliations between general ledger, bank accounts, and credit card accounts to ensure accuracy of financial information.
- Developed and maintained an up-to-date knowledge of the company’s products and services.
- Provided, developed and maintained key clients by providing personalized customer service that resulted in a 25% increase in customer loyalty and satisfaction ratings.
- Prepared monthly, quarterly and annual data input on accounting software programs generating financial statements in accordance with Generally Accepted Accounting Principles (GAAP) up to Trial Balance.
- Reviewed and processed invoices, payments, receipts and other financial documents to ensure accuracy.
- Prepared monthly bank reconciliations and cash flow statements.
- Maintained financial records, including accounts receivable and payable and general ledger.
- Maintained and reconciled general ledger accounts.
- Generated reports for management review using accounting software programs such as QuickBooks, Sage50, Xero
- Conducted month-end closing activities, including journal entries and account reconciliation.
- Performed data entry into various computerized systems related to accounts payable and receivable functions.
- Provided support for internal and external audits by preparing requested documentation.
- Resolved customer inquiries related to billing issues or payment status updates.
- Reviewed expense reports for accuracy prior to processing payments.
- Reconciled vendor statements on a regular basis ensuring all open items are addressed promptly.
- Coded invoices and other records to maintain organized and accurate records.
- Tracked income and expenses for business using accounting software.
- Compiled general ledger entries on short schedule with near-perfect accuracy.
- Recorded debit, credit and account transactions in computer spreadsheets and databases.
- Received and recorded cash, and transfers.
- Reduced financial discrepancies by accurately managing accounting documentation.
- Recorded daily stock control inventory sales and purchased in accounting software program such as ADAS, Micro Magic and Pastel.
- Prepared and distributed regular reports to management on inventory levels and stock movements, allowing for informed decision-making.
- Performed regular cycle counts to verify inventory accuracy and investigate discrepancies.
- Performed regular inventory checks and audits to ensure accurate stock levels.
Accounts Officer
Profinan Services (PTY) Ltd
Vanderbijlpark, South Africa
09.2018 - 04.2022
- Processed accounts receivable invoices, payments, and refunds.
- Prepared bank deposits and recorded cash receipts.
- Conducted monthly reconciliation of bank statements.
- Assisted in the preparation of financial reports including balance sheets, income statements, and statement of cash flows.
- Inputted journal entries into accounting software system.
- Monitored accounts payable transactions to ensure timely payment.
- Reviewed customer account information for accuracy and completeness.
- Performed daily data entry tasks related to accounts payable and receivable activities.
- Reconciled vendor statements on a periodic basis to ensure accuracy of balances due.
- Collaborated with auditors during annual audit process by providing requested documents in a timely manner.
- Developed internal control policies and procedures for accounting department activities.
- Responded promptly to customers inquiries regarding their accounts receivable status.
- Managed accounting closings, accounts payable and financial reporting for multiple clients.
- Performed basic accounting, bookkeeping services to manage business operations.
- Prepared bank reconciliations managed and reviewed accounting records for accuracy.
- Reviewed purchase documents and company receipts for reconciliation with statements.
- Entered deposits, credit card charges and sales entries to facilitate cash management.
- Recorded debit, credit and account transactions in computer spreadsheets and databases.
- Reduced financial discrepancies by accurately managing accounting documentation.
Part Time Contracts
Various Companies
Free State, South Africa
03.2011 - 08.2018
- Offered part time services to various companies with in my working experience.
- Reviewed and negotiated contracts for clients, ensuring compliance with applicable laws.
- Coordinated and managed daily administrative operations of the office.
- Organized and maintained filing systems, including electronic databases and records.
- Identified and resolved discrepancies in accounts, invoices, and statements.
- Maintained accurate records of financial transactions.
- Processed customer payments accurately and promptly.
- Generated monthly financial reports for management review.
- Implemented internal controls to ensure compliance with accounting regulations.
- Ensured accuracy of vendor invoices before payment processing.
- Managed accounts payable and receivable functions effectively and efficiently.
- Collaborated with other departments to ensure smooth flow of processes.
- Developed strong working relationships with vendors to facilitate timely payments.
- Tracked income and expenses for business using accounting software.
- Coded invoices and other records to maintain organized and accurate records.
Accounting Technician
Creative Minds Franchise Computer Training Centre
Free State, South Africa
12.2008 - 02.2011
- Assisted with computer training courses in Pastel Accounting and MS Office software programs, MS Word, Excel, Outlook, Power Point, Access.
- Conducted assessments and provided feedback to learners on their performance.
- Assisted with the preparation of lesson plans, course material and handouts.
- Administered tests and exams according to established guidelines to evaluate learners' knowledge retention.
- Resolved any issues that arise during the assessment process in a timely manner.
- Presenting skills development training courses in computer literacy for under privilege communities.
Transportation Management Coordinator
Basro Transport CC
South Africa, Free State
08.2005 - 02.2011
- Developed and implemented strategies to reduce fleet costs.
- Monitored the performance of drivers and vehicles in order to ensure safety standards were met.
- Ensured compliance with applicable laws and regulations related to transportation operations.
- Coordinated with vendors and suppliers to ensure timely delivery of parts and services for fleet maintenance.
- Performed regular preventative maintenance on vehicles, including oil changes, tire rotations, brake repairs.
- Managed fleet budgets by monitoring expenses such as fuel costs, insurance payments, repairs.
- Created schedules for servicing and inspecting vehicles according to manufacturer's specifications.
- Maintained accurate records of vehicle registrations, licenses, inspections, mileage logs.
- Coordinated with third-party providers for repair or replacement services as needed.
- Assigned routes to drivers based on customer needs while optimizing efficiency of resources used.
- Resolved customer complaints regarding service delays or quality issues in a timely manner.
- Negotiated contracts with vendors for the purchase of new vehicles or parts at competitive prices.
- Ordered additional supplies when necessary in order to meet operational demands.
- Established relationships with external stakeholders such as customers or government agencies for permitting purposes.
- Optimized delivery routes, taking into account traffic, road conditions and other factors.
- Communicated with upper management and drivers to build lasting relationships.
- Supervised employees to promote optimal productivity in job tasks and duties.
- Supervised driver information, including estimated time of arrival and planned time of arrival, which helped in all delivery scheduling.
- Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
- Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
- Consistently met company and department objectives within budget and time constraints.
- Examined invoices and shipping manifests for conformity to tariff and customs regulations.
- Analyzed various aspects of corporate logistics to determine most cost-effective or efficient means of transporting products.
Education
Accounting/Bookkeeping
Pastel Accounting Software
South Africa09.2010
Diploma - Secretarial Diploma
George Technical College
Western Cape12.1985
High School Diploma -
Mosselbay High
Western Cape12.1984
Skills
- Customer Service
- Invoicing
- Bank Account Reconciliations
- Internal Stock Controls
- Meticulous Attention to Detail
- Payment Collection
- Bookkeeping
- Funds Allocation
- Quickbooks
- Sage
- Xero
- AP and AR Management
- Operations Management
- Project Management
- Account Reconciliation
- Fleet Monitoring, Fleet Management, Route Planning
- MS Office Suite
- Bill Processing
Certification
Pastel Accounting Certified Trainer
Pastel Partner Installation Technician
Pastel Accounting Partner Practitioner
Pastel Partner Accounting V10 & V11
Microsoft Partner, Skills development training in Pastel and Microsoft Office
Timeline
Account Manager
Cars 4U CC
05.2022 - 08.2023
Accounts Officer
Profinan Services (PTY) Ltd
09.2018 - 04.2022
Part Time Contracts
Various Companies
03.2011 - 08.2018
Accounting Technician
Creative Minds Franchise Computer Training Centre
12.2008 - 02.2011
Transportation Management Coordinator
Basro Transport CC
08.2005 - 02.2011
Accounting/Bookkeeping
Pastel Accounting Software
Diploma - Secretarial Diploma
George Technical College
High School Diploma -
Mosselbay High
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