Michelle Pearson
Winnipeg
Summary
Certified Hairstylist with extensive customer service background. Experienced at managing customer needs, assessing styles and recommending optimal choices, recommending products and looks based on physical characteristics and customer requests. Dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.
Overview
24
24
years of professional experience
Work History
Hairstylist
Alise Frederic Salon And Spa
09.2013 - Current
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
Hairstylist
Rituals In Hair And Skin
06.2003 - 02.2011
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
Hairstylist Apprentice
Oxfords Salon And Spa
07.2000 - 05.2003
- Enhanced client satisfaction by providing personalized hair consultations and recommending suitable styles.
- Assisted hair stylists with colorwork by applying base colors and toners.
- Answered telephone calls to provide information and schedule new appointments.
- Prepared clients for hair cuts and styles with soothing shampoo work.
Education
Continuing Education
University of Manitoba
Winnipeg, MB2005
Hairstylist
Scientific Marvel
Winnipeg, MB06.2000
Continuing Education
University of Manitoba
Winnipeg, MB1999
High School Diploma -
Peguis Central School
Peguis, MB06.1998
Skills
- licensed cosmetologist
- Hair styling techniques
- Schedule Management
- Relationship building and management
- Continuing education
Timeline
Hairstylist
Alise Frederic Salon And Spa
09.2013 - Current
Hairstylist
Rituals In Hair And Skin
06.2003 - 02.2011
Hairstylist Apprentice
Oxfords Salon And Spa
07.2000 - 05.2003
Continuing Education
University of Manitoba
Hairstylist
Scientific Marvel
Continuing Education
University of Manitoba
High School Diploma -
Peguis Central School
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