Forward-thinking, passionate leader with a proven track record in client services and case management . Collaborative community partner with an extensive network of resources and support services.
- Prioritized client referrals of a safety and security nature from a variety of sources
- Met one-on-one with clients to access need and develop plan for support services and future success
- Maintained case notes
- Followed up with clients on an as needed basis to ensure proper support to assist in achievement of client goals.
- Participated in community meetings, hub; such as Poverty Reduction Coalition, Ageing Well Together, Adult Hub, NS Senior Abuse Network, SWN Crime Prevention, Seniors LINCS
- Worked extensively with landlords and Western Regional Housing Authority
- Key relationships with Adult Protection, Dept of Community Services, Department of Seniors, Kings RCMP, Kentville Police, NS Health.
- Created workshops and events to address prevention of abuse, driving safety, positive mental health and crime reduction.
- Maintained client data base, prepared funding applications & reports, prepared forms and educational materials, informed policy, liaised with key program partners (RCMP & NS Health) and oversaw all aspect of program and connection with contract employees.