A "Glass half-full" professional with a positive outlook and extensive experience in supportive roles with focus on administrative processes and procedures.
Overview
32
32
years of professional experience
Work History
Administrative Support
University of Alberta, School of Public Health
04.2023 - 04.2024
Provide administrative support to FGM, administrative coordinator, and 24 academic/research staff, enabling them to focus on strategic initiatives.
Process supply and equipment orders using SupplyNet or department purchasing card.
Complete monthly PCard reconciliation for department staff.
Support finance administrator with related activities (to include SBA's)
Support recruitment processes, scheduling interviews and communicating with applicants to improve hiring timelines.
Onboard high volumes of term appointments, re-appointment's and terminations using both APS and HCM systems.
Initiate creation of CCID's and FACA administrative activities using OnGuard system.
Update department webpage updates using Cascade.
Continually sought methods for improving daily operations, communications, and data entry for increased efficiency and, recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Administrative Assistant
AB School of Business/Undergraduate Program Office
01.2022 - 01.2023
Company Overview: Alberta School of Business
Answered multi-line phone system, routing calls, delivering messages to staff, and greeting students and visitors.
Managed approximately 40-50 incoming calls and email inquiries per day.
Built and maintained excellent student and staff relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Optimize calendar management for five academic advisors by scheduling appointments strategically while considering priorities and minimizing conflict.
Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure smooth integration into team
Maintain and retrieve student data using PeopleSoft platform across institutionally developed data management systems (i.e., Campus Solutions, Bear Tracks).
Coordinate office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Interacted with vendors, contractors and professional services personnel to place and receive purchase orders, direct activities, and communicate instructions.
Inventory tracking of department assets.
Recruitment Assistant
AB School of Business - CWIL
10.2021 - 12.2021
Company Overview: University of Alberta
Front desk reception and multi-line phone management.
Manage and reply to approximately 10-15 department email or redirect to staff.
Provide administrative support to four department staff and perform all administrative duties as assigned.
Support classroom & IT booking requests.
Post co-op/career opportunities and events to CareerConnect web portal.
Maintain and update student data in Campus Solutions and CareerConnect.
Draft correspondence, prepare student surveys on Qualtrics.
Confirm enrollment letters as required.
Provide additional student/visitor triage support to the AB School of Business Undergraduate office.
Prepare and distribute monthly School of Business Co-operative Education and weekly Undergraduate newsletters using Campaign Monitor software and update webpages using Cascade platform.
Accounting Assistant
Effect Home Builders Ltd.
01.2019 - 01.2020
Processed a high volume of payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
Managed invoice processing tasks while consistently meeting tight deadlines for vendor payments and staff payroll.
Business Manager
Edmonton Catholic Schools
08.1992 - 10.2017
Oversaw financial operations with a budget of approximately $800,000.00, maintaining accurate records and ensuring compliance with industry regulations.
Managed cross-functional teams, ensuring timely completion of projects within budget constraints.
Anticipated financial impact from operational issues and worked with leadership to develop solutions.
Education
Recreation Administration -
University of Alberta
Edmonton, AB
Skills
Microsoft Office Suite
Administrative office operations
Organizational skills
Critical Thinking
Customer service
Administrative writing
Goal oriented
Attention to detail
Adaptability
Relationship Building
Languages
English
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Administrative Support
University of Alberta, School of Public Health
04.2023 - 04.2024
Administrative Assistant
AB School of Business/Undergraduate Program Office
Research Assistant at Department of Global Health and Population, Harvard T. H. Chan School of Public Health, Harvard University, USAResearch Assistant at Department of Global Health and Population, Harvard T. H. Chan School of Public Health, Harvard University, USA
Lecturer and Researcher at University of Zambia, School of Public Health, Environmental Health DepartmentLecturer and Researcher at University of Zambia, School of Public Health, Environmental Health Department
Program Director at Health Policy, School of Public Health, University of LiberiaProgram Director at Health Policy, School of Public Health, University of Liberia