Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Michelle Ormonde

Winchester

Summary

Dynamic Compliance Director with a proven track record at The Mortgage Law Firm, adept at regulatory change management and policy development. Spearheaded enterprise-wide initiatives, enhancing audit readiness and fostering a culture of compliance accountability. Skilled in risk assessment and stakeholder reporting, driving impactful results in complex regulatory environments.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Compliance Director

The Mortgage Law Firm
CA
01.2022 - Current
  • Led firmwide regulatory change initiatives aligned with federal and investor guidelines.
  • Implemented enterprise-wide change management and governance processes.
  • Partnered with executives to drive training and compliance accountability culture.
  • Oversaw CAPA programs and coordinated successful audit engagements.

Compliance Manager

The Mortgage Law Firm
CA
12.2018 - 01.2022
  • Developed operational policies and compliance procedures aligned with GLBA/BSA.
  • Conducted risk reviews and managed internal control documentation.
  • Monitored regulatory trends and operationalized updates across teams.

Instructional Design & Compliance Manager

Express Online Training
Remote
01.2014 - 11.2018
  • Created state-approved training programs for regulated sectors.
  • Audited training systems to ensure educational and legal compliance.

Support Case Worker

Zest Care
Australia
01.2009 - 01.2014
  • Ensured service compliance with agency documentation standards.
  • Delivered early education interventions and coordinated support services.

Education

MA - Cultural Studies

University of Sydney
Australia
01.2011

BA - English Literature

University of California, Irvine
Irvine, CA
01.2009

Skills

  • Regulatory change management
  • Internal control and governance
  • Risk assessment
  • Audit readiness
  • Policy development
  • Regulatory awareness
  • Business continuity planning
  • Stakeholder reporting

Certification

  • MBA Certified Mortgage Compliance Professional (CMCP) – Level II, 2025
  • Diploma in Training Design & Development, Fortress Learning, 2017

Timeline

Compliance Director

The Mortgage Law Firm
01.2022 - Current

Compliance Manager

The Mortgage Law Firm
12.2018 - 01.2022

Instructional Design & Compliance Manager

Express Online Training
01.2014 - 11.2018

Support Case Worker

Zest Care
01.2009 - 01.2014

MA - Cultural Studies

University of Sydney

BA - English Literature

University of California, Irvine

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Michelle Ormonde