Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Michelle Onuoha

Greater Sudbury,ON

Summary

Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.

Overview

5
5
years of professional experience

Work History

Supervisor

SGI
08.2021 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.

Sales Associate

Tim Hortons
01.2019 - 04.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

Associate of Arts - Marketing And Consumer Studies

Centennial College of Applied Arts And Technology
Scarborough, ON
06.2020

Skills

  • Staff Management
  • Schedule Development
  • Operations Management
  • Strategic Planning
  • Data Analytics
  • Business Development

Languages

English
Full Professional

Timeline

Supervisor

SGI
08.2021 - Current

Sales Associate

Tim Hortons
01.2019 - 04.2021

Associate of Arts - Marketing And Consumer Studies

Centennial College of Applied Arts And Technology

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Michelle Onuoha