Organized and dedicated proffesional with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Hi, I’m
Michelle Oiseoghade
WPG,MB
Summary
Overview
12
years of professional experience
1
Certification
Work History
Polo Ralph Lauren Factory Outlet
Brand Ambassador
02.2023 - Current
Job overview
- Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
- Communicated product information with confidence and educated consumers about company.
- Engaged, educated and befriended customers to deliver amazing shopping experience.
- Showed understanding of customer's personal style and preferences when offering product advice.
- Achieved and exceeded sales goals in line with prescribed selling strategy.
- Assisted with daily opening and closing tasks to maintain clean, neat and professional store.
Maurices
Sales Associate
08.2022 - 02.2023
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Achieved perfect attendance and on-time record.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
WrkMan
Business Development Assistant
10.2022 - 12.2022
Job overview
- Coordinated schedules and timelines for events.
- Managed administrative logistics of events planning, event booking and event promotions.
- Managed event logistics and operations.
- Performed event coordination for larger parties and gatherings.
- Worked closely with product development teams to create and maintain marketing materials for sales presentations and client meetings.
- Sourced vendors for services such as video production and materials to complete marketing objectives.
- Identified appropriate marketing channels and target customers for campaigns.
- Coordinated with social media, public relations and other teams to execute product introductions.
- Organized and updated schedules for CEO.
- Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
Fanshawe College
International Student Ambassador
08.2021 - 11.2021
Job overview
- Mentored students to increase satisfaction and help engage in campus life.
- Interacted with university and prospective students and parents during tours and student visit days, answering questions and providing insight.
- Distributed mail, filed documents and answered telephone calls.
Union Life Medical
Administrative Assistant
02.2011 - 03.2021
Job overview
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Handled client correspondence and tracked records to foster office efficiency.
- Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
- Coached new employees on administrative procedures, company policies and performance standards.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Bethel Pentecostal Tabernacle
Event Planner
10.2015 - 02.2019
Job overview
- Coordinated with participating vendors during event planning.
- Managed administrative logistics of events planning, event booking and event promotions.
- Performed face-to-face meetings to finalize contract for services and event details.
- Corresponded with clients to answer questions and resolve issues.
- Arranged cooking equipment, transportation, and other day-of-event needs.
- Coordinated schedules and timelines for events.
- Managed event logistics and operations.
- Interviewed stakeholders to understand event scopes of work, establish budgets and determine timelines for venue selection, and list finalization.
- Solicited feedback from clients to assess event success and uncover opportunities for improvement.
FocusVision
Optical Assistant
05.2014 - 07.2014
Job overview
- Identified needed business improvements and determined appropriate systems required to implement solutions.
- Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
- Performed ancillary testing when ordered by optometrist and thoroughly explained procedures to patients.
- Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
- Instructed patients on contact lens insertion and removal and lens care guidelines.
- Helped patients with selecting and ordering glasses or contact lenses to encourage informed decisions.
- Directed patients to exam rooms for initial evaluations and intake to aide physicians with carrying out efficient appointments.
- Promoted positive and smooth patient flow throughout facility, encouraging more efficient operations and boosting patient satisfaction.
Education
Fanshawe College of Applied Arts And TechnologyLondon, ON
Post-Degree Certificate from Business Analysis
06.2022
University Overview
- Dean's List 1st Semester, 2021
- 3.5 GPA
- Hiking Club Member
University of SunderlandUnited Kingdom
Bachelor of Arts from Business Management
10.2020
University Overview
- Graduated with First Class Honors
- Relevant Coursework: Business Administration & Strategic Management Accounting
- Elected to Secretary for Student Council in 2018
Skills
- Manage Budgets
- POS Transactions
- Critical Thinking
- Effective Communicator
- Microsoft Office and Outlook
- Customer Service
- Relationship Builder
- Communication Skills
- Google Docs
- Confidentiality and Data Protection
- Time Management
- Project Management
- Business Process Mapping
Certification
- Scrum Fundamentals Certification (SFC) - Scrum Study
- Six Sigma Yellow Belt Certification (SSYBC)- SigmaStudy
- ECBA - Entry Certificate in Business Analysis
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
In everything you do, do it as you would unto the Lord
Timeline
Brand Ambassador
Polo Ralph Lauren Factory Outlet
02.2023 - Current
Business Development Assistant
WrkMan
10.2022 - 12.2022
Sales Associate
Maurices
08.2022 - 02.2023
International Student Ambassador
Fanshawe College
08.2021 - 11.2021
Event Planner
Bethel Pentecostal Tabernacle
10.2015 - 02.2019
Optical Assistant
FocusVision
05.2014 - 07.2014
Administrative Assistant
Union Life Medical
02.2011 - 03.2021
Fanshawe College of Applied Arts And Technology
Post-Degree Certificate from Business Analysis
University of Sunderland
Bachelor of Arts from Business Management
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