Michelle Ogibowski
Toronto
Summary
Focused Manager of Administration with experience providing top-notch clerical support and operational assistance to meet staff needs. Capable and highly organized when coordinating documents, supplies and project resources. Clear communicator and self-motivated worker with decisive nature necessary to manage independent work.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Manager of Administration
Wilson Blanchard Management Inc
11.2021 - Current
- Supervise and manage a team of administrative professionals to ensure timely completion of projects and tasks leading to increased department efficiency. Responsible for developing and implementing new employee training programs to improve onboarding experiences. Plan and coordinate administrative procedures/systems while devising new ways to streamline processes. Assess staff performance and provide guidance to ensure maximum efficiency while maintaining employee retention and morale. Office management. Conduct interviews for all new hires. Conduct annual performance reviews for administrative staff members by providing constructive feedback and setting clear objectives for future improvement.
Property Administrator
Wilson Blanchard Management Inc
10.2018 - 11.2021
- Responsible for administrative/secretarial support, assisting in meeting preparation, responding to client/owner requests, creating spreadsheets and maintaining databases, composing/preparing/processing correspondence, organizing/tracking/meeting deadlines for a portfolio of managers and ensuring the enforcement of condominium laws, rules and regulations.
Receptionist/Administrative Assistant
HomeLife Allcity Realty Inc
07.2017 - 08.2018
- Responsible for performing diverse administrative tasks, including answering and routing incoming calls, placing outbound calls to agents and clients, accurately entering data into company system, providing quality customer service, managing listings, booking appointments, greeting agents and clients, and processing and completeing paperwork
Administrative Assistant
Ryder Wright Blair & Holmes
06.2012 - 08.2013
- Responsible for filing, electronically opening and closing files, preparing books of documents, receiving and distributing mail, and reception (answering phones, greeting clients)
Education
Graduate Certificate - Forensic Practice
Humber College
2019
HBA, Honours Bachelor of Arts - Criminology, Socio-legal and Sociology
Univeristy of Toronto Mississauga
2017
Skills
- Microsoft Word, Excel, PowerPoint, Publisher, Outlook, Teams
- PC Law
- Quick!Office Commander
- Procure2Pay
- Yardi Voyager
- Type 70 wpm
- Staff Management
- Workflow Planning
- Office Management
- Process Improvement
- Team Collaboration
Volunteer Experience
Youth Justice Committee
Associated Youth Services of Peel
September 2020-Current
Meet with persons harmed, accused young people and their parents/caregivers to negotiate an appropriate way for the young person to make amends for their actions and provide an alternative to formal court proceedings for young people alleged to have committed certain offences.
Crisis Text Responder
Kids Help Phone
December 2017-December 2018
Attended 36 hours of Crisis Intervention training allowing me to develop my sense of understanding around various issues people are facing, responding to texters in crisis, conducted risk assessments and provide support to clients, helping them come up with a plan to stay safe, helped to de-escalate their situation through collaborative-problem solving, learned to determine the urgency of a clients needs.
Certification
Standard First Aid & Level C CPR
February 2023-February 2026
Timeline
Manager of Administration
Wilson Blanchard Management Inc
11.2021 - Current
Property Administrator
Wilson Blanchard Management Inc
10.2018 - 11.2021
Receptionist/Administrative Assistant
HomeLife Allcity Realty Inc
07.2017 - 08.2018
Administrative Assistant
Ryder Wright Blair & Holmes
06.2012 - 08.2013
Graduate Certificate - Forensic Practice
Humber College
HBA, Honours Bachelor of Arts - Criminology, Socio-legal and Sociology
Univeristy of Toronto Mississauga
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