- Yoga and Mindfulness Practices
- Drawing and Painting
- Crafting and DIY Projects
- Participating in a variety of outdoor recreational activities (swimming, hiking, kayaking, and golf)
- Volunteer work at Shadbolt Centre For The Arts
Michelle Nguyen
Burnaby,BC
Summary
Paralegal motivated to continually improve and extend personal skills and knowledge to attain increased responsibility and opportunities for professional growth.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
17
17
years of professional experience
Work History
Paralegal
Bell Alliance LLP
03.2024 - Current
- Familiarity with tax-related transactions and reorganizations
- Incorporations and Dissolutions
- Assisting with purchases and sales of businesses, conducted due diligence searches
- Various share transactions such as dividend declarations, allotments, redemptions, transfers, etc...
- Prepared and filed annual reports and resolutions for around 500 British Columbia Companies and Federal Corporations
- Recreation, rectification and maintenance of virtual corporate records books
- Invoiced clients and followed up on outstanding accounts
- Developed and maintained tracking spreadsheet of Corporate Team
- Regularly updated Corporate Manual and Training Material to streamline team processes and workflow
- Experiences with Appara and ALF Corporate software
- Providing translations and interpretations (English - Vietnamese)
Paralegal
DNN Law Corporation
07.2023 - 03.2024
- Assisted lawyers with incorporation, dissolutions, and other corporate related transactions
- Prepared and filed annual reports and resolutions
- Conducted BC online, Corporate online and Land Title searches
- Performed due diligence searches and prepared conveyancing documents for business purchases and sales
- Prepared residential conveyance documents
- Drafted pleadings, affidavits, and lists of documents for divorce proceedings
- Assisted lawyers with drafting of wills, Estate Grant applications and organized supporting documents
- Gathered information/supporting documents and prepared Immigration forms for visitor record, work permit, and sponsorship application
- As first point of contact, managed scheduling of lawyers’ calendars, bringing forward and deadlines to maintain smooth flow of the firm
- Edited and proofread legal documents to verify accuracy
- Conducted detailed client intakes and entered information into company database in Cosmo Lex
- Performed conflict searches, maintained, and updated organized client contact information to keep in touch with clients and provide updates on cases
- Invoiced clients and followed up on outstanding accounts
- Provided translations and interpretations (English - Vietnamese)
Administrative Officer
First Impression Orthodontics
05.2022 - 06.2023
- Greeted visitors and patients to determine needs, check appointments and direct accordingly
- Scheduled, rescheduled and cancelled appointments for dental patients
- Helped patients complete necessary medical forms and documentation
- Completed patient referrals to other medical specialists
- Understood dental terminology and insurance breakdowns to communicate with external stakeholders
- Conducted communications and transactions with patients and visitors to foster positive experience
- Answered telephone calls to offer office information, answer questions and direct calls to staff
- Received, recorded and addressed incoming and outgoing communication via telephone and email
- Achieved monthly goals by booking 70 new patients.
- Provided translations and interpretations (English - Vietnamese)
Dental Receptionist & Chairside Assistant
Windsor Dental Clinic
10.2019 - 04.2022
- Greeted visitors and patients to determine needs, check appointments and direct accordingly
- Helped patients complete necessary medical forms and documentation
- Scheduled, rescheduled and cancelled appointments for dental patients
- Prepared insurance claim forms, explained benefits and outlined pricing details for procedures and services
- Managed office bookkeeping with insurance billing and patient payments
- Received, recorded and addressed incoming and outgoing communication via telephone and email
- Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment
- Performed general chair-side duties for general dentistry, endo procedures and oral surgery
- Provided translations and interpretations (English - Vietnamese)
Administrative Assistant
TiLa Logistics Solution Canada Inc.
01.2021 - 12.2021
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Supported product development by offering client feedback regarding needs and change requests.
- Negotiated and arranged transport of goods with shipping or freight companies.
- Created PowerPoint presentations for business development purposes.
Executive Secretary
Heineken Vietnam Brewery Co., Ltd
09.2011 - 03.2018
- Supported Managing Director through personal document management, calendar organization and collateral preparation for meetings
- Provided logistical support for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance
- Screened phone calls to effectively handle less important inquiries and keep Board of Directors free for more important matters
- Created PowerPoint presentations for business development purposes.
- Maintained organized office and case-specific paper and digital files for easy tracking and retrieval
- Cooperated with legal teams to create performance documents for curative action planning
- Mitigated legal team's workload by reviewing and evaluating legal documents, discovery materials and contracts
- Provided translations and interpretations (English - Vietnamese)
Assistant Manager
DHA Logistics Co., Ltd
01.2010 - 08.2011
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates
- Liaised with airlines / shipping lines and other forwarders to get good deal of shipping fee and transportation services
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
Consultant
OneStep Viet Co., Ltd.
09.2008 - 12.2009
- Developed and maintained the Corporate Social Responsibilities Database providing English - Vietnamese Legal Documents related to labor regulation
- Analyzed client needs to provide tailored consulting solutions, management tools and procedures in accordance with buyer's standards of Nike, Adidas, Levi's
- Performed social compliance audits at manufacturing suppliers in Vietnam
Education
Paralegal -
CDI College
Burnaby, BC09.2023
Diploma - Paralegal
CDI College
Burnaby09.2023
Certificate - Silent Benchmarks And Reporting
Fair Labor Association
Kuala Lumpur, Malaysia2009
Bachelor of Arts - Business Law
Vietnam National University
Ho Chi Minh, Vietnam2008
Certificate - English in Business Law
International Business & Law Academy
Ho Chi Minh, Vietnam01-2008
Diploma - Web And Graphic Design
Kent International College
Ho Chi Minh, Vietnam2006
Skills
- Client case management
- File management and upkeep
- Document organization
- Project coordination
- Accounts payable and receivable expertise
- Skilled in Microsoft Office
- Risk assessment
Languages
Fluent in English and Vietnamese
Beginner in French
Professional References
Upon request
Interests
Timeline
Paralegal
Bell Alliance LLP
03.2024 - Current
Paralegal
DNN Law Corporation
07.2023 - 03.2024
Administrative Officer
First Impression Orthodontics
05.2022 - 06.2023
Administrative Assistant
TiLa Logistics Solution Canada Inc.
01.2021 - 12.2021
Dental Receptionist & Chairside Assistant
Windsor Dental Clinic
10.2019 - 04.2022
Executive Secretary
Heineken Vietnam Brewery Co., Ltd
09.2011 - 03.2018
Assistant Manager
DHA Logistics Co., Ltd
01.2010 - 08.2011
Consultant
OneStep Viet Co., Ltd.
09.2008 - 12.2009
Paralegal -
CDI College
Diploma - Paralegal
CDI College
Certificate - Silent Benchmarks And Reporting
Fair Labor Association
Bachelor of Arts - Business Law
Vietnam National University
Certificate - English in Business Law
International Business & Law Academy
Diploma - Web And Graphic Design
Kent International College
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