Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

MICHELLE NEWTON

St. Thomas,ON

Summary

Driven self-motivated person with a proven track record in customer service and fitness instruction. Excelled in motivating individuals and groups by creating personal engagements with all participants/members. Strong understanding of the fitness industry and how to encourage membership retention. High standard of personal fitness inspires others while encouraging all members to set and achieve their own fitness goals. Known to be a reliable, enjoyable employee with strong communication and organizational skills.

Overview

18
18
years of professional experience

Work History

Letter Carrier

Canada Post
11.2007 - Current
  • Organize parcels and mail daily for door to door delivery. Load and unload vehicle in a neat and organized fashion.
  • Provide professional and courteous service to all homeowners as well as maintaining friendly interactions with customers along assigned routes.
  • Work with supervisors to resolve any customer issues or complaints in a timely and professional manner.
  • Maintain fitness, cardio level to enable completion of route every day.

Personal Trainer/Fitness Instructor

YMCA St. Thomas, Ontario
12.2006 - 04.2014
  • Developed, planned, and led personal and group fitness sessions as well as well-known specialty fitness programs.
  • Incorporated both machines and free weights into workout designs.
  • Demonstrated proper exercise techniques to clients to prevent injuries from incurring.
  • Offered a constant variety of challenging workouts to groups of 6-10 people.
  • Taught cycle and abs classes as well as leading boot camp and weight loss groups.
  • Maintained a high level of personal fitness.
  • Interacted with all members to help maintain membership engagement.
  • Attended training programs offered by the YMCA for both fitness instruction and general customer service.

Education

Basic Business

Fanshawe College
London, Ontario

Skills

    Customer service experience

    Able to motivate and inspire others

    Well organized

    Problem-solving skills

    Understand proper nutrition

    Knowledge of gym equipment

    Strong level of personal fitness

    Aware of proper form and techniques

    Excellent communication skills

    Able to promote membership retention

    Team player

Languages

English

Timeline

Letter Carrier

Canada Post
11.2007 - Current

Personal Trainer/Fitness Instructor

YMCA St. Thomas, Ontario
12.2006 - 04.2014

Basic Business

Fanshawe College

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MICHELLE NEWTON