Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle Nadeau

Edmonton

Summary

Seeking a part-time customer service or cashier role to apply over 13 years of experience in sales and client relations. Eager to contribute to a positive customer experience with strong communication skills and a professional demeanor.

Overview

25
25
years of professional experience
1
1
Language

Work History

Inside Sales

Can-Cel Industries
04.2012 - Current
  • Processed a high volume of daily orders, ensuring accuracy and contributing to on-time delivery.
  • Acted as a primary point of contact for customer inquiries, promptly resolving issues to enhance client retention.
  • Proactively identified opportunities for product up-sells and cross-sells.

Flooring Specialist

The Home Depot Canada
10.2011 - 04.2012
  • Provided expert consultation on flooring and underlay options, guiding customer selection based on project needs.
  • Educated customers on product features and benefits, fostering confidence in purchasing decisions.
  • Helped customers visualize solutions, contributing to increased conversion rates.

Shop/Warehouse/Inside Sales

JELD-WEN
12.2005 - 08.2011
  • Achieved over 99% fulfillment accuracy by precisely picking and preparing diverse customer orders.
  • Managed daily shipping operations, including documentation and coordination with carriers.
  • Processed customer orders with high accuracy and provided responsive service for inquiries.

Cashier/Customer Service Counter Rep

Canadian Tire West
01.2001 - 12.2005
  • Efficiently processed transactions daily using POS systems, ensuring accuracy in pricing and payment collection.
  • Resolved customer inquiries and issues regarding returns and exchanges, improving satisfaction.

Education

High School Diploma -

St. Francis Xavier High School
Edmonton, AB
06-2002

Skills

    Customer engagement expertise

  • Experienced in POS systems
  • Proficient in active listening and fostering positive interactions
  • Rapid learner
  • Data input proficiency
  • Analytical problem solver
  • Time management

Timeline

Inside Sales

Can-Cel Industries
04.2012 - Current

Flooring Specialist

The Home Depot Canada
10.2011 - 04.2012

Shop/Warehouse/Inside Sales

JELD-WEN
12.2005 - 08.2011

Cashier/Customer Service Counter Rep

Canadian Tire West
01.2001 - 12.2005

High School Diploma -

St. Francis Xavier High School
Michelle Nadeau