Summary

Overview

Work History

Education

Skills

Community Service

Timeline

Michelle Mueller

CALGARY,AB

Summary

Customer service and logistics professional specializing in managing cleaning contracts and ensuring timely deliveries. Demonstrated strong work ethic and adaptability, resulting in consistent compliance with safety and operational standards. Proven track record of enhancing client satisfaction and increasing team productivity. Committed to leveraging skills in new opportunities to drive organizational success.

Overview

years of professional experience

Work History

Laborer / Class 1A Driver

Westwillow Farms

, Saskatchewan

08.2025 - 11.2025

Executed operation of 3-ton and Super B semi-trucks for efficient grain hauling across Saskatchewan.
Operated various vehicles for timely delivery of farm products.
Maintained equipment and ensured timely deliveries adhered to safety and scheduling standards.
Maintained vehicle cleanliness and performed routine safety inspections.
Coordinated with farm staff to schedule deliveries and pickups efficiently.

Owner / Operator

Mueller Professional Cleaning Services

01.2019 - 01.2025

Supervised hiring, training, scheduling, and payroll for staff, optimizing operations through QuickBooks.
Managed residential, commercial, and apartment cleaning contracts, ensuring client satisfaction and service quality.
Developed and marketed custom cleaning products, enhancing brand visibility and customer engagement.

Medical Language Specialist

Terranova & Nuance (NTS)

01.2016 - 01.2019

Transcribed and edited medical reports to support clinical decision-making across multiple specialties.
Transcribed medical reports using advanced speech recognition technology.
Reviewed and edited documents for accuracy and compliance with medical standards.
Collaborated with healthcare professionals to clarify terminology and concepts.
Maintained accuracy and confidentiality of medical records while ensuring compliance with regulatory standards.

Farm Laborer

Mueller Farms

01.2012 - 01.2013

Operated tractors, sprayers, and other farm equipment for efficient crop management and performed grain hauling to ensure timely harvest processing.
Operated various farm machinery for planting and harvesting crops.
Assisted in crop rotation and soil management practices.
Performed daily maintenance on equipment to ensure optimal performance.

Independent Cleaner / Supervisor

Chores Done Complete (Power Stations)

01.2006 - 01.2012

Managed cleaning operations and supervised staff at Francis Finley & EB Campbell Power Stations to maintain high standards of cleanliness.
Supervised daily cleaning operations for power station facilities.
Trained staff on safety protocols and cleaning procedures.
Ensured compliance with safety regulations (WCB, WHMIS, First Aid) and maintained payroll accuracy for staff.
Coordinated shift schedules to ensure adequate coverage.

Laborer

Weyhauser Sawmill

01.2006 - 12.2006

Operated sawmill machinery to cut and shape wood products efficiently.
Monitored equipment performance and reported maintenance needs promptly.
Monitored mill machinery operations and maintained cleanliness of work areas to uphold safety standards.
Assisted in loading and unloading lumber from production lines.

Warehouse Receptionist

Neufeld Seeds

01.2005 - 01.2006

Coordinated front-office operations, maintained shipping records, and managed trucker schedules.
Executed inventory processing and documented weight-scale measurements.
Managed multi-line phone system and screened incoming calls effectively.
Scheduled appointments and maintained calendars for staff members efficiently.
Greeted visitors and directed them to appropriate personnel at Neufeld Seeds.

Assistant Manager / GM Supervisor

Extra Foods, Nipawin

Nipawin

01.1994 - 01.2004

Managed store departments including grocery, meats, deli, frontend cashiers, beauty, hardware, housewares, photo lab, and garden centre; coordinated staff scheduling, inventory management, and bank deposits.
Facilitated customer relations and ordering while reporting insights to head office.
Implemented safety protocols and planograms; conducted stocking and participated in monthly corporate meetings.