Michelle Muchetu
Edmonton,Alberta
Summary
Registered social worker in good standing with the Alberta College of Social Workers with 5 years of case of case management experience. Motivated Social Worker with comprehensive knowledge of social justice issues and systems affecting marginalized communities. Passionate about developing and facilitating programs to support communities in need. Collaborative and analytical advocate builds strategic partnerships, advocate for clients, and advance change for communities in need.
Overview
9
9
years of professional experience
Work History
SOCIAL WORKER
Ribbon Rouge Foundation
06.2023 - Current
- Seek and maintain relationships with stakeholders in communities impacted by HIV and other sexually transmitted infections (STBBI)
- Participated in the Canadian HIV/AIDS Black, African, and Caribbean Program Network (CHABAC) science model to validate objectives; components and identify gaps from the mapping scan
- Provide culturally safe and appropriate sexual wellness education to those affected or at risk of acquiring STBBIs to both service providers and community members in 6 cities in AB
- Conduct community consultations with individuals living with HIV to identify accessibility and availability of support services in their local area
- Established cascade of care for prevention, testing, and treatment of STBBIs and HIV in the 6 cities
- Created presentation materials for community engagement and record efforts
- Developed evaluation/feedback survey
- Facilitate information sessions and community discussions on HIV screening and using the self-test kit.
Case Manager
The George Spady Society
04.2020 - 05.2023
- Manage caseload of ten clients
- Collaborate with participants on caseload in creating care and safety plans and support their implementation and evaluation
- Initiate and foster successful working relationships with participants with complex life circumstances associated with substance-related disorders, mental health issues, and homelessness that support their ability to increase self-reliance
- Identify problems and obstacles that threaten to undermine participants' self-reliance.
- Setting priorities and balancing competing goals
- Adhere to company and program ethical standards in conjunction with ACSW Social work standards and code of ethics
- Conducted thorough assessments of clients' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
Research Assistant – (contract)
MacEwan University
08.2021 - 12.2021
- Project: Mixed-Method Approach to Understanding Experiences of Immigrants and Refugees Living with HIV in Alberta: Health Equity and Social Determinants of Health
- Researched, initiated, and established connections between the research team and community organizations that support newcomer populations in Alberta
- Developed a list of community organizations in Alberta that provide services for people living with HIV within communities of Edmonton, Calgary, and Grande Prairie
- Communicated with identified agencies about the research project and received permission to advertise the survey and photovoice opportunities to identified population group
- Recruited one hundred participants for surveys as required and10 for the photovoice project
- Educated participants on confidentiality and informed consent
- Coordinated focus group participants to schedule sessions
- Responded to inquiries regarding the project.
Community Animator
HIV Network of Edmonton Society
12.2018 - 03.2019
- Collaborated with African, Caribbean, and Black (ACB) Community Educator Facilitator to engage and mobilize communities for HIV screening with the Alberta Health Services STI Outreach team
- Engaged with existing partners to support priority communities
- Participated in the Canadian HIV/AIDS Black, African, and Caribbean Program Network (CHABAC) science model to validate objectives; components and identify gaps from the mapping scan
- Participated in the Sexually Transmitted & Bloodborne Infection (STBBI) strategy with respect to ACB communities
- Reviewed evidence-based practices for HIV screening in ACB communities across Canada
- Developed presentation materials for community engagement
- Developed evaluation/feedback survey
- Facilitated information sessions and community discussions on HIV screening
- Organized and conducted a testing event on National ACB HIV Awareness Day
- Hosted HIV screening event in collaboration with the Alberta Health Services STI Outreach Nursing team
- Produced a final project report and evaluation.
Intensive Support and Outreach Navigator
HIV Network of Edmonton Society
07.2017 - 08.2018
- Provided individual support through Intensive case management approach to ten multi-barriered newcomer individuals living with HIV
- Initiated and completed needs assessment reports for new and existing clients
- Offered culturally appropriate and safe care to clients
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Consulting with external agencies and stakeholders to coordinate client support and linkage to care
- Provided supported referrals to housing for homeless and newcomer clients through the Housing First Program.
Community Member
Public Health Agency of Canada- Consortium on HIV
10.2016 - 11.2017
- Identified issues, analyzed information, and provided solutions to problems identified by ACB community members
- Attend quarterly meetings to review funding requests by community partners collaborating with individuals living with HIV
- Identify and present findings regarding gaps, challenges, and equity concerns from affected communities and their members
- Report back as appropriate to community representatives
- Participated in team-building activities to enhance working relationships
- Actively listened to members' requests, confirming full understanding before addressing concerns.
Community Member
University Of Alberta - Pharmacy Department
10.2015 - 01.2016
- Community HIV Policy and Funding Consortium: African, Caribbean, and Black (ACB) representative, APPROACH study – (Point of Care testing in community pharmacies project)
- Advised on gaps and challenges faced by priority populations in inner-city Edmonton
- Used strong interpersonal communication skills to convey information about the project to community partners
- Responded to questions from agencies and community members
- Spoke with community organizations to further drive outreach efforts and highlight program successes
- Engaged in community outreach to support program uptake.
Education
Bachelor of Social Work - Social Work
University of Calgary
Edmonton, AB06.2020
Diploma - Social Work
Norquest College
Edmonton, AB06.2017
Skills
- Compassionate
- Case Management
- Client Advocacy
- Conflict Resolution
- Multidisciplinary team collaboration
- Crisis Intervention
- Client Confidentiality
- Motivational Interviewing
Languages
English
Full Professional
French
Limited Working
Timeline
SOCIAL WORKER
Ribbon Rouge Foundation
06.2023 - Current
Research Assistant – (contract)
MacEwan University
08.2021 - 12.2021
Case Manager
The George Spady Society
04.2020 - 05.2023
Community Animator
HIV Network of Edmonton Society
12.2018 - 03.2019
Intensive Support and Outreach Navigator
HIV Network of Edmonton Society
07.2017 - 08.2018
Community Member
Public Health Agency of Canada- Consortium on HIV
10.2016 - 11.2017
Community Member
University Of Alberta - Pharmacy Department
10.2015 - 01.2016
Bachelor of Social Work - Social Work
University of Calgary
Diploma - Social Work
Norquest College
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