Michelle Morris
Rosetown,SK
Summary
Collaborative Medical Practice Manager proudly offering many years' experience resolving customer issues and handling insurance company disputes.
Energetic professional known for implementing procedures that lower overhead costs and increase productivity. Promoting proactive planning and organizational skills.
Knowledgeable Medical Practice Manager committed to fostering great relationships with patients and staff members. Energetic professional offering professionalism and strong collaboration skills.
Ready for a new position involved in supporting patients and ensuring quality care.
Reliable practice manager offering several years of experience working in busy, customer-driven environments.
Bilingual individual with a background preparing and maintaining accurate office and patient records.
Self-confident Medical Practice Manager delivering extensive onboarding and training to ensure a highly competent staff that caters to patient needs.
Proficient in updating charts, monitoring medications and working with multidisciplinary teams to optimize patient care. Quality-driven and efficient with strong interpersonal abilities. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly.
Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
2
2
years of professional experience
Work History
CCA
Wheatland Regional Centre
Rosetown, Saskatchewan
02.2022 - Current
- Provided personal care services to patients, such as bathing, dressing, and grooming.
- Provided emotional support to residents during difficult times.
- Administered medications as prescribed by physician in accordance with established policies and procedures.
- Encouraged independence among residents and patients while providing assistance when needed.
- Performed light housekeeping duties related to patient care areas such as changing linens and cleaning bathrooms.
- Provided emotional support for residents and patients who were experiencing distress or anxiety related to illness or hospitalization.
- Assisted with activities of daily living such as toileting, transferring from bed to wheelchair, eating and ambulation.
- Responded quickly in emergency situations following appropriate protocols for each situation.
- Provided guidance on safety measures within the facility environment.
- Responded quickly to emergency situations such as falls or seizures.
- Assisted in the preparation of meals and snacks for patients according to their dietary needs.
- Communicated effectively with families of residents and patients regarding changes in condition or other pertinent information.
- Accompanied patients on outings and provided transportation when necessary.
- Collaborated closely with interdisciplinary healthcare teams to ensure quality patient outcomes.
- Documented activities and recorded information in EMR system.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Developed positive relationships with residents and patients through compassionate interactions.
Education
High School Diploma -
Ladysmith High School
South Africa12-1983
Skills
- First Aid/CPR
- Clerical Support
- Interpersonal Communication
- Active Listening
- Organization and Time Management
- Problem Resolution
- Flexible and Adaptable
- Medical Office administration
- Outpatient care
- Medical transcription
- Medical record management
- Electronic Medical Records
- Patient Scheduling
Languages
English
Professional
Timeline
CCA
Wheatland Regional Centre
02.2022 - Current
High School Diploma -
Ladysmith High School
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