Summary
Overview
Work History
Skills
Languages
Certification
Timeline
Generic

Michelle Melanson

Saint John,NB

Summary

Dynamic Retail Sales Associate with proven expertise at Covey Basics, excelling in customer service and cash handling. Recognized for enhancing store efficiency and driving sales through effective merchandising and customer engagement. Committed to teamwork and problem-solving, consistently delivering exceptional shopping experiences while promoting special offers and maintaining a welcoming environment.

I have been a stay at home mother since 2016 to my son with special needs until present. I am now getting back into the work force.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Volunteer

Salvation Army Thrift Store
Saint John, NB
04.2023 - 08.2023

Sorted through donations, and stocked merchandise in order of color,style and size.

Greeted customers with kindness.

Retail Sales Associate

Covey Basics
Fredericton, NB
08.2014 - 07.2016
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Increased sales floor efficiency by organizing merchandise and ensuring items were easy to locate.
  • Greeted customers and provided outstanding customer service.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Skills

  • Problem-solving
  • Teamwork and collaboration
  • Time management
  • Customer assistance
  • Cash handling
  • Customer engagement
  • Fast learner
  • Highly dependable
  • Excellent attention to detail

Languages

English
Full Professional

Certification

Class 5 Drivers license, with a clean driver's abstract.

Timeline

Volunteer

Salvation Army Thrift Store
04.2023 - 08.2023

Retail Sales Associate

Covey Basics
08.2014 - 07.2016
Michelle Melanson