Managment
MICHELLE MCDERMOTT
Kaynic Construction Ltd.
Grande Prairie,Ab
13
years of professional experience
Operations Manager coordinating 3+ projects at once across multi-site or project-based work, managing 30+ vendors for compliance and service delivery, including production planning, inventory control, vendor compliance, and cost reduction. Improves workflow efficiency by adjusting staffing, refining procedures, and aligning resources to business goals. Brings hands-on leadership across cross-functional teams, safety expectations, and operational change initiatives.
Work History
Equipment Operator / Laborer
4 Years 10 Months- Maintained multiple pieces of equipment weekly, supporting reliable operation across building equipment and mechanical systems.
- Developed standardized operating procedures for complex maintenance tasks, reducing errors and improving workflow consistency.
- Supported renovation and new-build projects across conveyors, elevators, dryers, mixers, and related industrial systems.
- Collaborated with coworkers and contractors to resolve complex issues during maintenance shutdowns and new construction work.
- Executed lockout/tagout procedures in line with code requirements to support safe maintenance operations.
- Read blueprints and site plans accurately to guide equipment placement and field work across industrial sites.
Office Manager
2 Years 3 Months- Reconciled monthly bank statements to support accurate cash flow reporting and close processes.
- Managed major accounts with a focus on customer service, relationship maintenance, and long-term retention.
- Improved productivity by implementing new processes, adjusting schedules, and coordinating equipment purchases.
- Directed financial analysis, budgeting, and forecasting to resolve accounting issues and strengthen record accuracy.
- Oversaw inventory management and vendor compliance practices to support operational control and international market activity.
- Coordinated hiring, training needs, curriculum development, and disciplinary conversations to support staff development.
Sales Associate & Merchadiser
7 Months- Processed hundreds of customer transactions daily while maintaining accurate cash handling and courteous service.
- Processed hundreds customer transactions per shift while maintaining accurate payment handling during busy retail periods.
- Resolved customer requests during each shift by providing clear product information and prompt service.
- Supported daily store operations by stocking shelves, organizing displays, and keeping assigned areas ready for customers.
- Assisted customers with locating merchandise, answering product questions, and directing them to the right department.
- Maintained checkout accuracy by scanning items, applying discounts correctly, and following store payment procedures.
- Monitored sales floor conditions and restocked merchandise to support a clean, organized shopping environment.
- Supported daily merchandising by stocking shelves, rotating products, and maintaining neat product presentation across assigned areas.
- Assisted customers with locating merchandise, answering product questions, and directing them to the appropriate department.
- Maintained checkout accuracy by scanning items, applying discounts correctly, and following payment procedures.
- Organized product displays to improve item visibility and support seasonal or promotional merchandising needs.
- Replenished fast-moving items from backstock to keep shelves available during customer traffic peaks.
- Verified shelf labels and pricing changes to reduce confusion and support accurate in-store presentation.
- Reported low stock, damaged items, and display issues to support timely store response and replenishment.
- Followed store procedures for returns, exchanges, and payment issues while maintaining a calm, helpful approach.
- Adjusted product placement based on store needs and sales priorities to keep displays balanced and accessible.
Office Manager
2 Years- Maintained employee benefits, payroll files, and account records with consistent administrative accuracy.
- Revamped the accounting system to improve efficiency in handling financial controls and reporting.
- Introduced digital distribution agreements that reduced processing time across routine transactions.
- Analyzed account records, prepared financial information, and produced accurate reports for review.
- Managed full-cycle payroll processing, including employee documents and payroll records.
Education
Bachelor of Commerce - Business Technology Mang. Major
Business Administration - Management Major
graduated Dec 2018
Heavy Equipment Operator Certification
graduated October 2009
Skills
Production operations management
Project management
Cross-functional team leadership
Strategic initiative coordination
Cost reduction initiatives
Process improvement
Quality assurance
Resource planning
Data entry accuracy
Financial analysis
Budgeting & forecasting
Accounts receivable management
Health and safety compliance
Maintenance program management
Workplace safety training
Inventory management
Vendor management
Payroll administration
Employee scheduling
Accounts payable management
Labor relations
Sales account management
Interests
Swimming
Camping
Vacationing Abroad
Sledding
Family Celebrations
Disclaimer
Safety tickets, Drivers abstract, and references will be provided as per request.
OTHER EMPLOYMENT
- Office Manager, Lloalloy Fabricators Redwater, AB April 2008 to February 2009
- Painter’s Helper, Master Blasters, Fort Saskatchewan, AB, August 2007 to March 2008
- Data Processor, Ken Goss & Associates, Redwater, AB, February 2004 to August 2007
- Autobody Painter / Prepper co-owner K & M Contracting Kingston, ONT. Aug 1996 to 2004
Timeline
Equipment Operator / Laborer
Kaynic Construction Ltd.
08.2012 - 06.2017Read More
Office Manager
Recycle Plus a division of Grande Prairie & District Association for Persons With Developmental Disabilities
03.2010 - 06.2012Read More
Sales Associate & Merchadiser
Giant Tiger
01.2008 - 08.2008Read More
Office Manager
Arnold’s Auto Wreckers
01.2004 - 01.2006Read More
Olds College
Heavy Equipment Operator Certification
Read More
Grande Prairie Regional College
Business Administration from Management Major
Read More
Athabasca University
Bachelor of Commerce from Business Technology Mang. Major
Read More