Michelle McColl
Cavan,ON
Summary
Dynamic professional with a proven track record at SCF Countertops, enhancing productivity by streamlining production schedules, with a knack for fostering high levels of customer satisfaction and achieving goals.
Overview
19
19
years of professional experience
Work History
Production Manager
SCF Countertops
03.2021 - Current
- Created the Production Schedule.
- Resolved issues quickly to maintain productivity goals.
- Managed multiple projects concurrently, ensuring timely completion.
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
- Oversaw quality control efforts, maintaining adherence to industry standards while achieving high levels of customer satisfaction.
- Ordered materials to keep up with production goals and meet customer demands.
- Reduced waste and material costs by optimizing resource allocation and inventory management.
- Determined suitable crew requirements and scheduled employees.
Sales Representative
EXIT Realty Liftlock Brokerage
09.2015 - 03.2021
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
Accounting Clerk
Broda Enterprises Inc.
03.2007 - 05.2009
- Managed accounts payable and receivables.
- Facilitated timely month-end closing activities by completing accurate journal entries and account adjustments.
- Input high volume of monthly invoices with consistent accuracy.
- Provided exceptional customer service when addressing client inquiries related to invoices, payments, or account balances.
- Supported audit preparations through meticulous documentation review and prompt response to auditor inquiries.
- Recorded deposits, reconciled monthly bank accounts.
- Input financial data and produced reports using NaVision Software.
Junior Auditor (Contract Postion)
The Canada Revenue Agency
03.2006 - 03.2007
- Audited incoming New Housing Rebates.
- Prepared working papers, reports and supporting documentation for audit findings.
- Interviewed auditees to gather data needed to conduct audits.
- Upheld ethical standards during all audits, adhering strictly to the code of professional conduct.
Education
Business Administration - Accounting Diploma -
Sir Sandford Fleming College
Peterborough, ON06-2007
Skills
- Production Planning
- Material Planning
- Production Scheduling
- Staff Scheduling
- Customer Support
Languages
English
Full Professional
Timeline
Production Manager
SCF Countertops
03.2021 - Current
Sales Representative
EXIT Realty Liftlock Brokerage
09.2015 - 03.2021
Accounting Clerk
Broda Enterprises Inc.
03.2007 - 05.2009
Junior Auditor (Contract Postion)
The Canada Revenue Agency
03.2006 - 03.2007
Business Administration - Accounting Diploma -
Sir Sandford Fleming College
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