Michelle Martinez
Port Coquitlam,Canada
Summary
Results-driven professional with over 25 years of experience in optimizing office operations and elevating customer service standards. Demonstrates exceptional interpersonal and written communication skills, and client satisfaction. Skilled in building strong professional relationships and enhancing administrative processes to ensure efficiency and quality.
Overview
14
14
years of professional experience
Work History
Legal Data Entry Clerk and Office Supervisor
JC WORDASSIST Ltd
04.2021 - 09.2024
- Responded to transcript inquiries efficiently via email, phone, and in-person.
- Managed comprehensive administrative duties.
- Supported logistics and mailing operations.
- Processed data efficiently.
- Prepared documentation for court proceedings.
- Cultivated professional relationships with legal professionals and clientele.
Senior Administrator & Registrar
All Body Laser Training Corp
02.2015 - 03.2020
- Provided critical administrative support for the reception and clinic.
- Conducted daily cleaning to ensure pristine condition of the reception area.
- Maintained student records, handled data entry, ordered supplies, and updated inventory.
Office Administrator | Student Services | Practicum Facilitator
VCC Career College
08.2010 - 01.2015
- Handled all campus administrative responsibilities.
- Facilitated informational programs for fresh enrollees.
- Served as the Master of Ceremonies during ceremonies.
- Collaborated with instructors and staff to address student matters.
- Initiated new business partnerships for practicum placement.
- Coordinated all stages of student placements successfully.
- Completed field visits and compiled comprehensive reports.
- Maintained comprehensive records of students' practicum outcomes leading to job placements.
Skills
- Effective Troubleshooting
- Detail-Oriented Approach
- Interpersonal communication
- Oral communication
- Written communication
- Shipment processing
- Time management
- Dedicated Work Ethic
- Office operations
- Data entry skills
- Teamwork orientation
- Microsoft Office Proficiency
- Accurate data entry
- Order entry
- Diplomatic communication
- Deadline oriented
- Customer service expertise
- Logistics Coordination for Packages
References
Available upon request
Awards
- Renaissance Award, 2012 (Vancouver Career College)
- Gold Plaque Award, 2011 (Vancouver Career College)
Timeline
Legal Data Entry Clerk and Office Supervisor
JC WORDASSIST Ltd
04.2021 - 09.2024
Senior Administrator & Registrar
All Body Laser Training Corp
02.2015 - 03.2020
Office Administrator | Student Services | Practicum Facilitator
VCC Career College
08.2010 - 01.2015
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