Overview
Work History
Education
Skills
Languages
Certification
Personal Information
Timeline
Generic

Michelle MacMillan

Edmonton,Canada

Overview

2024
2024
years of professional experience
1
1
Certification

Work History

Kitchen Steward supervisor

Edmonton Expo Centre
08.2023 - 01.2024
  • Supervise between 10 to 20 staff daily
  • Set up and take down of small to large event buffets
  • Requisitions
  • High turnover of dishware from buffet and events
  • Industrial soup pots, flat top cleaning, fryer oil filtering and changing oil when needed
  • 3 separate types of large dishwashers
  • Use of pallet jacks and industrial floor scrubber
  • Sanitization
  • Clean shaams, emptying flash freezers, cleaning industrial ovens, hood vents
  • High use of time management and organization
  • Temperature and sanitizer logs

Executive camp attendant

Clean Harbors
06.2022 - 06.2023
  • Executive, vip and jack and Jill rooms
  • Changing bedding when required, High turnover
  • Bathrooms, dusting, vacuuming
  • Reporting discrepancies and items to maintenance
  • Janitorial, laundry, stocking linen and supply, kitchen/gh, dishwasher
  • Training of staff
  • Time management and helping others complete workloads

Front Desk Agent, housekeeping supervisor, housekeeper

Travelodge Edmonton East
01.2016 - 01.2019
  • Cleaned rooms, reported damages
  • Laundry, janitorial, stock and clean linen rooms
  • Supervisor duties, up to 10 staff
  • Made reservations using Wyndham system
  • Answer telephones with multi line telephone system and direct calls accordingly
  • Customer Service
  • Reports, daily forecast analysis
  • Ordering inventory for front desk and housekeeping daily use

Camp Attendant, Kitchen Help, Dishwasher, laundry

Aramark Workplace Services
01.2013 - 01.2016
  • Safety standards and health procedures
  • Stock and supply filling, FIFO for both kitchen and housekeeping departments
  • Ordering and inventory of supplies, matching invoices and signing off on deliveries being correct
  • Set up new camp
  • Vip rooms
  • Janitorial, kitchen help/gh
  • Laundry daily
  • Quick turn around of rooms
  • Dishwasher
  • Bedding changes and deep cleaning of rooms
  • Reports to maintenance and management where necessary
  • Received inventory trucks, cross referencing against manifest, placing product appropriately on a weekly basis
  • Dusting, vacuuming, training
  • Work closely with others
  • Day and night shift
  • 28/7 rotation

General Warehouse Associate

Target
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Operated RF scanners to track merchandise and verify contents of containers.
  • Performed general housekeeping and cleaning tasks.
  • Consistently lifted materials weighing as much as Number pounds.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Contributed to a positive work environment through open communication, teamwork, and proactive problem-solving efforts.
  • Requisitioned new supplies and maintained storage areas for smooth department operations.
  • Sorted and delivered materials to different work areas and staff.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Safely operated various warehouse equipment, including forklifts, pallet jacks, and hand trucks, to move products efficiently.

Stock Room Associate

Canadian Tire
  • Managed timely and effective replacement of damaged or missing products.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Reduced stock discrepancies by conducting regular audits and reconciling physical inventory with system data.
  • Improved order processing speed by organizing items in the stock room according to SKU numbers and product categories.
  • Operated efficiently under pressure during busy seasons, prioritizing tasks effectively while maintaining a strong commitment to detail-oriented work.
  • Maintained accurate inventory records, ensuring timely replenishment of stock and preventing product shortages.
  • Assisted with inventory receiving process, inspecting incoming deliveries for accuracy, quality control issues, or signs of tampering before entering them into the system.
  • Shelved new and returned inventory according to proper storage procedures.
  • Assisted in the development of new stock room associates by providing hands-on training, guidance, and support during their initial onboarding period.
  • Enhanced stock room efficiency by implementing a streamlined inventory management system.
  • Contributed to a positive working environment through strong collaboration with team members and proactive problem-solving when challenges arose.
  • Received incoming merchandise and stored in correct stock locations.

Manager in Training, Associate, Car Wash Attendant

Petro Canada
  • Oversaw inventory management processes, maintaining adequate stock levels while minimizing waste and associated costs.
  • Maximized productivity through regular performance evaluations, providing constructive feedback, and setting clear expectations for staff members.
  • Served as a mentor and resource for junior staff members by offering guidance, support, and encouragement in their professional development pursuits.
  • Streamlined operations for increased efficiency, focusing on process improvements and workflow optimizations.
  • Increased customer satisfaction levels by consistently monitoring service quality and addressing concerns promptly.
  • Developed strong relationships with key clients, ensuring consistent business growth and exceptional service delivery.
  • Gained knowledge of company policies, protocols and processes.
  • Assisted with onboarding of new employees by providing training and development resources.
  • Acted with integrity, honesty, and knowledge to promote culture of company.

Education

Certificate - Security Guard

Tip of Spear Security Training
Edmonton, AB
02.2024

Certificate Of Technical Studies - Pharmacy Assistant

Cdi College
Edmonton, AB
2017

Adult Graduation - Grade 12

Central Interior Distance Education
Prince George, BC
09.2001

Skills

  • Heavy lifting
  • Loading and unloading
  • Pallet jacking
  • Warehouse organization
  • Order picking
  • Stock control
  • Picking and packing
  • Problem-solving
  • Self-motivated and disciplined
  • Safety training
  • Housekeeping
  • Whmis, first aid, csts certified

Languages

English
Native or Bilingual

Certification

  • Whmis 2019, 06/01/23, Present
  • Foodsafe level one, Present
  • CSTS-09, Present
  • TDG Certification, 06/01/23, Present
  • Driving Licence, 10/01/22, Present
  • First Aid Certification, 05/01/24, Present
  • Serve Right, 02/01/24, Present
  • ServSafe, 02/01/24, Present

Personal Information

Willing To Relocate: Anywhere

Timeline

Kitchen Steward supervisor

Edmonton Expo Centre
08.2023 - 01.2024

Executive camp attendant

Clean Harbors
06.2022 - 06.2023

Front Desk Agent, housekeeping supervisor, housekeeper

Travelodge Edmonton East
01.2016 - 01.2019

Camp Attendant, Kitchen Help, Dishwasher, laundry

Aramark Workplace Services
01.2013 - 01.2016
  • Whmis 2019, 06/01/23, Present
  • Foodsafe level one, Present
  • CSTS-09, Present
  • TDG Certification, 06/01/23, Present
  • Driving Licence, 10/01/22, Present
  • First Aid Certification, 05/01/24, Present
  • Serve Right, 02/01/24, Present
  • ServSafe, 02/01/24, Present

General Warehouse Associate

Target

Stock Room Associate

Canadian Tire

Manager in Training, Associate, Car Wash Attendant

Petro Canada

Certificate - Security Guard

Tip of Spear Security Training

Certificate Of Technical Studies - Pharmacy Assistant

Cdi College

Adult Graduation - Grade 12

Central Interior Distance Education

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Michelle MacMillan