MICHELLE MACKIE
Edmonton,AB
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Sales Associate
LA MAISONS SIMONS
11.2014 - Current
- Greet customers and ascertain what each customer wants or needs
- Describe merchandise and explain use, operation, and care for merchandise to customers
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires
- Process transactions including cash and credit payments and issue sales slips or contracts
- Answering questions regarding the store and its merchandise
- Maintain knowledge of current promotions , policies,and security practices.
Private Caregiver
Caregiver for Family Member
01.2015 - 08.2020
- Provided compassionate, full-time care for mother and grandmother in their home environment.
- Assisted with daily living activities, including meal preparation, personal hygiene , and medication management.
- Maintained a clean,safe and comfortable living environment tailored to their needs.
- Offered companionship,emotional support and enhance their quality of life.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting.
- Maintained clean, safe, and well-organized patient environment.
- Provided emotional support and companionship to patients, promoting overall wellbeing.
- Handled household management tasks like laundry, light housekeeping and grocery shopping leading to a well-maintained living space.
- Maintained a safe and clean environment, reducing the risk of infection or injury.
- Administered medications in accordance with doctor's instructions.
Sales Associate
SEARS
06.2013 - 10.2014
- Delivered excellent customer service by assisting with merchandise selection and answering inquiries.
- Handled transactions, processed returns, and maintained cash register accuracy.
- Demonstrated merchandise operation and facilitated special orders for customers
- Managed inventory,stocked shelves, and ensured attractive displays to boosts sales
- Addressed and mitigated security risks and theft, adhering to company protocols.
Volunteer
GEF Senior Centre
09.2013 - 05.2014
- Served as a compassionate listener during one-on-one interactions with seniors, offering emotional support when needed.
- Implemented safety measures within the senior center to ensure a secure environment for residents and visitors alike.
- Conducted regular assessments of program effectiveness through surveys and focus groups, driving continuous improvement initiatives in response to feedback received from participants.
- Created engaging newsletters highlighting center activities, keeping members informed about upcoming events and opportunities.
Animal Caretaker
KITTY CITY
07.2011 - 08.2011
- Fed and watered animals to provide necessary nutrients and keep pets healthy.
- Provided daily nutrition to animals by preparing and distributing appropriate food portions according to species-specific needs.
- Maintained clean and safe living environments for animals by regularly cleaning enclosures and providing proper bedding materials.
- Conducted regular health checks on animals under care, noting any changes in appearance or behavior that could indicate potential issues.
- Monitored animal health to quickly recognize signs of illness and injury, seeking necessary medical attention.
- Collaborated effectively with fellow caretakers and support staff to ensure comprehensive care for all animals within the facility.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Educated visitors about responsible pet ownership practices during guided tours of the facility or community outreach events.
- Monitored animal behavior closely, identifying signs of stress or illness and reporting concerns to veterinary staff in a timely manner.
- Managed inventory of animal care supplies, ensuring availability of necessary items without overstocking.
- Trained new volunteers, sharing knowledge and practices for high-quality animal care.
Education
High School Diploma -
Blessed Oscar Romero
Edmonton, ABSkills
- Exceptional interpersonal and customer service abilities
- Strong multitasking and time-management skills
- Experience in caregiving, including medication administration and personal care
- Compassionate and empathetic approach to caregiving
- Team collaboration
- Positive attitude
- Problem-solving
- Leadership qualities
- Creativity and innovation
- Goal setting and achievement
- Task prioritization
- Problem-solving skills
Timeline
Private Caregiver
Caregiver for Family Member
01.2015 - 08.2020
Sales Associate
LA MAISONS SIMONS
11.2014 - Current
Volunteer
GEF Senior Centre
09.2013 - 05.2014
Sales Associate
SEARS
06.2013 - 10.2014
Animal Caretaker
KITTY CITY
07.2011 - 08.2011
High School Diploma -
Blessed Oscar Romero
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