MICHELLE LOSING
Edmonton,Canada
Summary
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
29
29
years of professional experience
Work History
Office Manager
Level Orthodontics
Edmonton, Canada
11.2018 - Current
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Developed and implemented office policies and procedures.
- Recruited, trained and mentored staff members in company policies, daily task execution and industry best practices.
- Developed effective communication strategies between departments within the organization.
- Negotiated contracts with vendors to secure favorable terms and pricing.
- Treatment and Financial Coordination.
Dental Assistant
Pure Orthodontics
Edmonton, Canada
01.2015 - 10.2018
- Dental assisting in a fast-paced setting.
- Greeted patients, verified insurance information and scheduled appointments.
- Briefed patients on dental procedures and payment plans to help make informed decisions.
- Developed effective relationships with referral sources within the community.
Dental Assistant
Phan Dental
Edmonton, AB
10.2012 - 11.2014
- Assisting in various dental procedures, specializing in implant and aesthetic dentistry.
Dental Assistant
Affinity Dental Oliver Square
Edmonton, AB
08.1996 - 09.2012
- Assisting in all aspects of general dentistry which includes, endodontics, surgery, restorative, implant and aesthetic dentistry.
Education
Office Management Certificate -
Office Manager Workshop
Phoenix, AZ03-2023
Treatment Coordinator Certificate -
Treatment Coordinator Intensive Workshop
San Diego, CA11-2019
Certificate in Dental Assisting Level II - Registered Dental Assistant
NORTHERN ALBERTA INSTITUTE OF TECHNOLOGY
Edmonton, AB07-1996
Skills
- Office Management
- Team leadership
- Treatment Coordination
- Financial Coordination
- Ortho Edge 2, Dolphin, Dentrix & Gold computer software systems
- Microsoft Word, Excel
- Ordering Assistant
- Sterilization Protocol Officer
- Crown and Bridge course
- Implant Placement
- Aesthetic Dentistry
Timeline
Office Manager
Level Orthodontics
11.2018 - Current
Dental Assistant
Pure Orthodontics
01.2015 - 10.2018
Dental Assistant
Phan Dental
10.2012 - 11.2014
Dental Assistant
Affinity Dental Oliver Square
08.1996 - 09.2012
Office Management Certificate -
Office Manager Workshop
Treatment Coordinator Certificate -
Treatment Coordinator Intensive Workshop
Certificate in Dental Assisting Level II - Registered Dental Assistant
NORTHERN ALBERTA INSTITUTE OF TECHNOLOGY
Hobbies and Interests
- Golfing, Biking, Hiking
- Working out at the gym
References
References available upon request.
Similar Profiles
Ashley WoodfordAshley Woodford
Financial Manager at Level OrthodonticsFinancial Manager at Level Orthodontics
Caitlin Rylee BasbasCaitlin Rylee Basbas
Treatment and Lead appointment Coordinator at Mission Hills Orthodontics & Blackhawk Center OrthodonticsTreatment and Lead appointment Coordinator at Mission Hills Orthodontics & Blackhawk Center Orthodontics
John KennedyJohn Kennedy
SECURITY OFFICER at NEXT LEVEL SECURITY (LEVEL 2)SECURITY OFFICER at NEXT LEVEL SECURITY (LEVEL 2)
Shawn GreenlawShawn Greenlaw
Bartender/Head of Expo at The Hard DeckBartender/Head of Expo at The Hard Deck
RYAN BAULRYAN BAUL
Automotive Service Technician Apprentice at SHERWOOD PARK CHEVROLETAutomotive Service Technician Apprentice at SHERWOOD PARK CHEVROLET