Michelle L. Jackson

• CalAIM Food as Medicine provider serving Medi-Cal members with chronic health conditions.
• Lead community outreach, partnership development, and program awareness initiatives for a CalAIM Food as Medicine provider serving Medi-Cal members with chronic health conditions.
• Develop and maintain strategic relationships with hospitals, health plans, FQHCs, community-based organizations, senior centers, and care management teams.
• Conduct presentations, community engagement events, and on-site enrollment activities to increase program utilization and member access.
• Collaborate with clinical, operations, and leadership teams to support referral workflows, partner retention, and program expansion.
• Coordinate community events, educational initiatives, and outreach campaigns across multiple California counties.
• Support implementation of medically tailored nutrition programs designed to improve health outcomes and reduce healthcare utilization.

• Consistently exceeded quarterly business development metrics while managing 20+ accounts.
• Served as community liaison providing education on home care services and relationship development with referral partners.
• Built strong relationships with community leaders and healthcare professionals to support client needs.
• Facilitated educational programs for senior living communities, hospitals, skilled nursing facilities, and referral partners.

Supported a physician-led home-based medical practice serving medically complex Medicare and Medi-Cal populations.

Key Accomplishments:

• Managed outreach efforts for a panel of 250–425 high-risk patients.
• Completed over 125 patient home visits quarterly.
• Helped improve patient engagement and access to care among vulnerable populations.
• Connected patients with critical community resources including housing, transportation, social services, Medi-Cal benefits, and financial assistance programs.
• Conducted diabetic retinopathy screenings and peripheral vascular disease assessments.
• Provided education on healthcare services and resources, empowering patients to navigate their options.