Michelle Leung
Winnipeg,MB
Summary
Accomplished professional with a proven track record in customer service and cash handling, exemplified during tenure at Vic's Fruit Market. Skilled in POS systems and adept at fostering customer loyalty through expert product recommendations. Demonstrates exceptional ID verification abilities and a commitment to enhancing sales and service standards.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cashier
Vic's Fruit Market
2022.01 - Current
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Addressed customer needs and made product recommendations to increase sales.
- Adapted quickly to new technologies implemented at POS systems.
Retail Sales Associate Cashier
Jones & Co. Wine Merchants
2020.09 - 2021.01
- Provided expert product knowledge to customers, guiding them towards suitable purchases that met their needs.
- Conducted efficient cash handling processes, minimizing discrepancies and ensuring accurate financial records.
- Developed strong rapport with customers and created positive impression of business.
Barista /Head Hostess
Stella's Cafe
2019.01 - 2019.07
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Maintained proper seating rotation to ensure efficiency for guests and employees.
Education
Bachelor of Arts - Global Political Economy
University of Manitoba
Winnipeg, MB06.2027
High School Diploma -
Glenlawn Collegiate
Winnipeg, MB06.2016
Skills
- Payment Collection
- Cash Handling
- Product Recommendations
- ID Verification
- Customer Service
- POS Systems
- Spirit, wine, and beer expertise
- Liquor regulations and compliance
- Staff training
- Order Taking
Languages
English
Native or Bilingual
French
Professional Working
Certification
Responsible Service Certification (2024-2029)
Timeline
Cashier
Vic's Fruit Market
2022.01 - Current
Retail Sales Associate Cashier
Jones & Co. Wine Merchants
2020.09 - 2021.01
Barista /Head Hostess
Stella's Cafe
2019.01 - 2019.07
Bachelor of Arts - Global Political Economy
University of Manitoba
High School Diploma -
Glenlawn Collegiate
Responsible Service Certification (2024-2029)
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