Michelle Langdon
Modesto
Summary
Customer Service Cashier with background in fast-paced retail environments. Known for offering consistent, friendly service to all customers while accurately handling cash and card transactions. Skilled at promoting customer satisfaction through effective problem resolution and efficient checkout processes. Notable impact on enhancing overall store performance by maintaining organized work areas and optimizing workflow efficiency.
Overview
19
19
years of professional experience
Work History
Homeschool Teacher
Connecting Waters Charter School
Modesto
08.2022 - Current
- Collaborated with other professionals such as tutors or specialists when needed for additional help for students.
- Managed a variety of tasks related to daily operations including grading assignments, creating reports.
- Utilized technology tools such as video conferencing software to create engaging lessons for remote learners.
- Assisted students in finding additional resources outside of the traditional classroom setting.
- Created lesson plans, activities, and assessments to assess student progress in their learning journey.
Volunteer
Mary Lou Dietrich Elementary
Modesto
08.2014 - 03.2022
- Assisted teachers with classroom activities and lesson plans.
- Provided support to students in completing assignments, projects, and tests.
- Assisted with the supervision of students at recess or after-school programs.
- Collaborated with other volunteers to plan educational activities for students.
- Conducted one-on-one tutoring sessions for struggling learners.
- Organized and ran school events such as field trips and events.
Department Supervisor
Jcpennys
Modesto
06.2006 - 06.2008
- Supervised work of cashiers, training new team members and monitoring performance.
- Used Point of Sale register system to complete transactions.
- Coached staff on strategies to enhance performance and improve customer relations.
- Responded to customer inquiries and delivered appropriate information after carefully researching issues.
- Directed and supervised staff performance.
- Counted and balanced registers.
- Delegated work to staff, setting priorities and goals.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Processed credit card payments and counted back change and currency with accuracy rate.
Education
High School Diploma -
Tracy Adult School
Tracy, CA02-1998
Some College (No Degree) - Child Development
Modesto Junior College
Modesto, CASkills
- Customer service
- Team leadership
- Effective communication
- Time management
- Attention to detail
- Quality assurance
- Reliability and punctuality
- Point of sale systems
Affiliations
- Coaching soccer for my daughter
- Family time
- Exercising
Accomplishments
- Employee of the month
- Promoted to Supervisor in three months
Timeline
Homeschool Teacher
Connecting Waters Charter School
08.2022 - Current
Volunteer
Mary Lou Dietrich Elementary
08.2014 - 03.2022
Department Supervisor
Jcpennys
06.2006 - 06.2008
High School Diploma -
Tracy Adult School
Some College (No Degree) - Child Development
Modesto Junior College
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